Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Christina Barhoum

Whitehall,PA

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Student Teacher

Liberty Highschool
09.2024 - Current
  • Enhanced student comprehension by incorporating visual aids and interactive activities into lessons.
  • Facilitated small group activities and one-on-one instruction to meet individual student needs.
  • Worked with classroom teacher to learn about current standards and best practices.
  • Incorporated real-world applications into lessons, making content relevant and relatable for students.
  • Supported diverse learners with differentiated instruction strategies tailored to individual needs and abilities.

Hostess Manager

Whitehall City View
11.2020 - Current
  • Implemented effective training programs for new hostess staff, resulting in reduced learning curves and increased productivity.
  • Built rapport with guests through friendly conversation, leading to repeat business and word-of-mouth referrals.
  • Developed strong relationships with regular customers, creating a loyal clientele base through attentive service.
  • Contributed to overall restaurant success by proactively addressing operational challenges as they arose.
  • Addressed customer concerns promptly and professionally, resolving issues to maintain high levels of satisfaction.
  • Improved wait time estimates by monitoring restaurant capacity and implementing efficient seating strategies.
  • Ensured cleanliness of the front-of-house area by overseeing staff performance on daily cleaning tasks.

Server

Whitehall City View
11.2022 - 08.2024
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

No Degree - English Education

Moravian University
Bethlehem, PA
06-2027

High School Diploma -

Whitehall High School
Whitehall PA
06-2024

Skills

  • Differentiated instruction
  • Reservation management
  • Workplace safety
  • Food safety compliance
  • Sales promotion
  • Guest relations
  • Strong work ethic
  • Exceptional customer service
  • Cash handling

Certification

  • Early Childhood Educator Certificate – National Association for the Education of Young Children.
  • First Aid/CPR/AED Certification - American Red Cross or American Heart Association.

Languages

Arabic
Native or Bilingual
Spanish
Professional Working

Timeline

Student Teacher

Liberty Highschool
09.2024 - Current

Server

Whitehall City View
11.2022 - 08.2024

Hostess Manager

Whitehall City View
11.2020 - Current

No Degree - English Education

Moravian University

High School Diploma -

Whitehall High School

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Christina Barhoum