Dynamic professional with a proven track record at Kids Central, Incorporated, enhancing family engagement and child development through early intervention strategies and motivational interviewing. Excelled in building trust with families and improving early literacy, showcasing strong confidentiality adherence and interpersonal skills. Achieved significant advancements in family support services and child education planning.
Overview
20
20
years of professional experience
Work History
Early Head Start Home Visitor
Kids Central, Incorporated
06.2009 - Current
Improved parent-child relationships through modeling positive interactions and promoting attachment.
Enhanced family engagement by conducting regular home visits and providing personalized support for child development.
Increased early literacy skills among children through consistent delivery of developmentally appropriate activities.
Collaborated with interdisciplinary teams to ensure well-rounded support for each family''s unique needs.
Participated in ongoing professional development opportunities to stay current on best practices in early childhood education and family support services.
Worked with educational team to develop Individual Education Plans (IEPs) for students.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
Advocated for patient needs by completing insurance reviews and identifying available services.
Documented data and completed accurate updates to case records.
Maintained detailed case histories, metrics and reports to meet strict standards.
Completed comprehensive assessments of families to identify needs and develop treatment plans.
Coordinated resources and program referrals to support family needs.
Provided ongoing case monitoring and evaluation to formulate and update care plans.
Server
Prime Sirloin Buffet
08.2004 - 06.2009
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Associate of Arts - General Studies
Mountain Empire Community College
Big Stone Gap
12-2013
Skills
Early intervention strategies
Professional boundaries
Confidentiality adherence
Health promotion
Data collection
Motivational interviewing
Family engagement
Child development
Individualized planning
Timeline
Early Head Start Home Visitor
Kids Central, Incorporated
06.2009 - Current
Server
Prime Sirloin Buffet
08.2004 - 06.2009
Associate of Arts - General Studies
Mountain Empire Community College
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