Christina Beckett
St. Petersburg
Summary
Skilled in data analysis and reporting, promoting collaboration with vendors and internal teams to achieve strategic objectives.
Overview
23
23
years of professional experience
Work History
Contracts Administrator/LCA Operations & Cisco Renewals Specialist
Presidio Network Solutions
Tampa
08.2015 - Current
- Track weekly PMC metrics and manage renewal processing, quote preparation, and status updates in coordination with Sales.
- Oversee LCA workflows, including data processing, contract mapping, and customer outreach to ensure timely renewals.
- Maintain accurate customer and contract data across Cisco reports, Salesforce, and My Orders platforms.
- Resolve data discrepancies, Bill-to/PO issues, Customer Card errors, and contract mapping gaps.
- File vendor credits, SMARTnet documentation, and other renewal-related forms.
- Collaborate with customers, vendors, and internal teams to address contract, PO, and order issues efficiently.
- Lead Cisco Asset Recovery efforts, including customer follow-up and RMA troubleshooting.
Senior Administrative Director / Marketing Manager
Select Eye Care / Columbia Surgical Institute
Towson & Elkridge
01.2012 - 01.2015
- Played a key role in launching a 10,000 sq. ft. medical facility and Class B surgical center, managing purchase orders and ensuring flawless project documentation.
- Coordinated cross-functional teams including contractors, designers, medical planners, and surgical staff while supporting daily eye care office operations.
- Streamlined documentation processes and maintained accurate records for transmittals, shop drawings, and meeting minutes.
- Expanded practice visibility through trade show representation and targeted outreach to local eye doctors, increasing cataract patient referrals.
Office Facility Manager / Human Resources Manager
Prime MD, LLC
Clarksville
01.2010 - 01.2012
- Executed insurance billing and verification processes while maintaining accurate patient records in the medical database.
- Managed executive schedules and coordinated all travel logistics to support smooth operations.
- Supervised medical office staff, ensuring consistent workflow and high performance.
- Maintained office inventory, handled IT support requests, and ensured operational readiness.
- Recruited, onboarded, and trained new employees on medical database systems and office technology.
Account Manager
Chesapeake Insurance Group
Annapolis
01.2006 - 01.2010
- Increased branch profits by implementing safety programs that reduced clients’ workers’ compensation premiums annually.
- Expanded sales territory by targeting women-owned and minority businesses and introducing financing options.
- Delivered expert consulting and performance insights to meet client needs and improve service delivery.
- Identified new business opportunities through proactive client relationship management and needs analysis.
Customer Service Representative / Inside Sales Producer
Howard Feldman Insurance Agency / State Farm
Bowie
01.2003 - 01.2006
- Licensed to sell auto, life, and homeowner’s insurance; managed daily customer insurance needs.
- Assisted Office Manager with tracking sales quotes and achieving quarterly goals.
- Provided administrative support and correspondence for outside sales managers.
- Built and maintained strong customer relationships through effective communication and trust.
Education
Master of Arts - Teaching
East Tennessee State University
Johnson City, TN01.2003
Bachelor of Science - Mass Communications, Telecommunications
Carson-Newman College
Jefferson City, TN01.1999
Skills
- Cisco SMARTnet and Lifecycle Advantage
- Salesforce CRM
- Advanced Microsoft Excel
- Data analysis and reporting
- Contract management
- Customer relationship management
- Operational process improvement
- Vendor and partner collaboration
Timeline
Contracts Administrator/LCA Operations & Cisco Renewals Specialist
Presidio Network Solutions
08.2015 - Current
Senior Administrative Director / Marketing Manager
Select Eye Care / Columbia Surgical Institute
01.2012 - 01.2015
Office Facility Manager / Human Resources Manager
Prime MD, LLC
01.2010 - 01.2012
Account Manager
Chesapeake Insurance Group
01.2006 - 01.2010
Customer Service Representative / Inside Sales Producer
Howard Feldman Insurance Agency / State Farm
01.2003 - 01.2006
Master of Arts - Teaching
East Tennessee State University
Bachelor of Science - Mass Communications, Telecommunications
Carson-Newman College