Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Begley

Sanford,FL

Summary

Proactive Shift Leader/Manager with extensive experience in cash handling, employee training, and customer service management. Skilled in maintaining high standards of quality and efficiency while fostering positive relationships and resolving issues promptly. Brings a strong background in caregiving and retail operations with a focus on safety, accuracy, and team performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Leader/Manager

Burger King
01.2024 - Current
  • Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
  • Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Exercised composure under pressure and in escalated customer service scenarios.

Personal Caregiver

C & T Homecare
11.2022 - 01.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support for clients during difficult times, fostering trust and strong rapport.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Assisted with daily living activities, running errands, and household chores.
  • Transported clients to and from medical appointments with safety and efficiency.

Cashier

Michaels Craft Store
07.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Maintenance

Walmart
09.2018 - 01.2019

Cleaning Bathrooms, cleaning spills & cleaning the break room.

Sweeping the store.

Education

High School Diploma -

Physical City
New York, NY
06.2008

Skills

  • Employee Training
  • Punctual and Reliable
  • Cash Handling
  • Energetic and Enthusiastic
  • Handling Customer Complaints
  • Decision-Making
  • Customer Service
  • Teamwork and Collaboration
  • Multitasking Abilities

Certification

ServSafety

Timeline

Shift Leader/Manager

Burger King
01.2024 - Current

Personal Caregiver

C & T Homecare
11.2022 - 01.2024

Cashier

Michaels Craft Store
07.2022 - 10.2022

Maintenance

Walmart
09.2018 - 01.2019

High School Diploma -

Physical City
Christina Begley