Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
years of professional experience
Work History
Action Property Management
Manager Assistant
2018.10 - Current (5 years & 11 months)
Job overview
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Reviewed and edited documents for accuracy, grammar and clarity.
Demonstrated adaptability by quickly mastering new software applications as needed for various tasks and projects.
Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
J.R. Mechanical Inc.
Administrative Assistant
2014.07 - 2018.06 (3 years & 11 months)
Job overview
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
United Health Group
Clinical Admin Coordinator/Auditor
2011.01 - 2013.06 (2 years & 5 months)
Job overview
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Tracked records, filed documents and maintained communication between clients to manage office activities.
Coordinated, managed and implemented auditing projects and prepared for evaluation.
Followed established auditing processes to meet internal and regulatory requirements.
Education
Jordan High School, Long Beach, CA
Diploma
06.2005
Skills
Time Management
Verbal and written communication
Teamwork and Collaboration
Customer Service
Decision-Making
Customer Relationship Management
MS Office
Complex Problem-Solving
Timeline
Manager Assistant
Action Property Management
2018.10 - Current (5 years & 11 months)
Administrative Assistant
J.R. Mechanical Inc.
2014.07 - 2018.06 (3 years & 11 months)
Clinical Admin Coordinator/Auditor
United Health Group
2011.01 - 2013.06 (2 years & 5 months)
Jordan High School
Diploma
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