Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Bertholf

Greenville,SC

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Shift Manager

QuikTrip
Brunswick, GA
12.2022 - 05.2024
  • Developed strong relationships with vendors to ensure timely delivery of products while maintaining cost efficiencies.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
  • Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering cohesive workplace culture.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Assisted in budget preparation for department which led to better financial management throughout year.
  • Promoted positive work environment through open communication and constructive feedback.
  • Played essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.

Housekeeping Supervisor

Comfort Inn & Suites
Brunswick, GA
05.2020 - 12.2022
  • Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
  • Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
  • Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions.
  • Streamlined housekeeping processes for increased efficiency by implementing new inventory management system.
  • Coordinated cross-departmental projects with other supervisors to enhance overall hotel operations and guest satisfaction.
  • Managed laundry sorting, washing, drying, and ironing.
  • Worked with front desk to respond promptly to all guest requests.
  • Completed schedules, shift reports, and other business documentation.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Developed and implemented staff recognition programs to motivate and reward employees.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Established and enforced safety protocols and guidelines for staff.
  • Addressed customer feedback and complaints to maximize satisfaction.

Electrical

IBEW 508
Savannah, GA
05.2014 - 04.2020
  • Diagnosed and repaired complex mechanical and electrical systems.
  • Installed, repaired and tested electrical and electronic systems.
  • Troubleshot and resolved electrical issues to maintain vehicle operation.
  • Enhanced overall system efficiency by optimizing electrical equipment performance.
  • Reviewed blueprints, specifications, and drawings to understand electrical project dimensions.
  • Repaired and maintained power system mechanical, hydraulic, and electrical components.
  • Assembled and fabricated electrical and electronic components and appliances.
  • Installed electrical and electronic components and assemblies.
  • Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using precisely calibrated testing devices.
  • Performed troubleshooting and repair for complex electrical equipment.
  • Assembled, installed, tested and maintained electrical wiring, equipment and fixtures.
  • Operated electrical test equipment.
  • Examined electrical systems for problems, troubleshot issues and implemented solutions.
  • Performed air brake and electrical connection coupling.
  • Streamlined power distribution systems by optimizing electrical components and layouts.
  • Calibrated electrical components and systems to optimize performance.
  • Dismantled and reassembled electrical components as needed.
  • Assisted with electrical installations of lighting and smoke detectors.
  • Inspected equipment to detect electrical leaks and other problems.
  • Performed electrical and mechanical troubleshooting on equipment.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Applied electrical code to troubleshoot and resolve basic electrical wiring and circuitry problems.
  • Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
  • Repaired and replaced equipment, electrical wiring and fixtures.
  • Improved overall electrical safety by conducting regular inspections and maintenance of electrical systems.

Education

High School Diploma -

Brunswick High School
Brunswick, GA
05.2006

Skills

  • Forklift Operator
  • Blueprint reading
  • Equipment Troubleshooting
  • Safety Compliance
  • Inventory Control
  • Quality Assurance
  • Inventory controls
  • Operations Management
  • Energetic and Enthusiastic
  • Tech-Savvy
  • Safety Management
  • Logistics Management
  • Workflow Analysis
  • Equipment Operation
  • Staff Supervision
  • Materials Inspection
  • Production Planning
  • Product Assembly
  • Conflict Resolution
  • Organizational Skills
  • Self Motivation
  • Team Collaboration and Leadership
  • Multitasking Abilities
  • Work Order Analysis
  • Priority management

Timeline

Shift Manager

QuikTrip
12.2022 - 05.2024

Housekeeping Supervisor

Comfort Inn & Suites
05.2020 - 12.2022

Electrical

IBEW 508
05.2014 - 04.2020

High School Diploma -

Brunswick High School
Christina Bertholf