Summary
Overview
Work History
Education
Skills
Timeline
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Christina Bicondoa

Chico,CA

Summary

Detail-oriented Insurance Sales Agent aiming to leverage 4 years of team development and client retention support growth and client satisfaction. Excellent history of increasing revenue while protecting client assets by delivering individualized policy and product recommendations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.

Overview

11
11
years of professional experience

Work History

Insurance Agent

Senior Benefit Group
Chico, CA
08.2021 - Current
  • Maintained high standards of customer service by building relationships with clients.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.

Agent/Administrative Assistant

Brines Insurance
Chico, CA
08.2018 - 08.2021
  • Processed applications for clients.
  • Handled all customer service related issues.
  • Brought in New business to the company.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Handled client correspondence and tracked records to foster office efficiency.

Supervisor

Starbucks
Chico, CA
10.2009 - 09.2016
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.

Education

High School Diploma -

SVHS
Cedarville, CA

Skills

  • Clientele Development
  • Insurance Policy Sales
  • Quote Information
  • Client Prospecting
  • Medicare Compliance
  • Promotions and Marketing Strategies
  • Marketing Strategy Development
  • Insurance Customization

Timeline

Insurance Agent

Senior Benefit Group
08.2021 - Current

Agent/Administrative Assistant

Brines Insurance
08.2018 - 08.2021

Supervisor

Starbucks
10.2009 - 09.2016

High School Diploma -

SVHS

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Christina Bicondoa