CHRISTINA BLACKWELL
Brooklyn,NY
Summary
Dedicated, dependable and hard-working individual, with the ability to take initiative and efficiently carry out given responsibilities. Proven leadership skills, capable of delegating tasks and overseeing the performance of others. Quick learner, accepting of supervision and direction, and able to work independently and as part of a team. Processes excellent customer service, communication and organizational skills. Excellent leadership skills and Adept at working collaboratively and committed to professionalism and independently providing quality service Superior interpersonal and Ability to multi-task effectively and communication skills works well under pressure to meet
Overview
20
20
years of professional experience
Work History
Co Manager
Forever 21
Brooklyn
07.2017 - Current
- Managing growth of Lead and Assistant Managers to meet company standards by offering comprehensive, constructive criticism and feedback to reflect higher productivity and expectations of the business.
- Training on proper sales technique, policies and procedures Responsible for day to day operational aspects of the business to continuously increase profitability.
- Responsible for hiring and training key talent for store associate positions.
- Over see 100+ employees.
- Provided a great customer service experience to yield increased traffic and sales in a high-volume store.
Manager Of Operations
Forever 21
06.2014 - 07.2017
- Managing growth of associate level to meet company standards by offering comprehensive, constructive criticism and feedback to reflect higher productivity and expectations of the business.
- Oversee/ delegate replenishment, and merchandise placement, but not limited to floor change within company guideline for optimum sell through.
- Maintained visual presentation through strategic training sessions, plan and drive execution, to ensure associate understanding for overall product knowledge to ensure a better shopping experience for each guest.
Sales Associate
Forever 21
Brooklyn, NY
06.2009 - 06.2014
- Maintained organized, presentable merchandise to drive continuous sales.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Manager
Kings Kids
Brooklyn, NY
10.2003 - 01.2008
- Provided a great customer service experience to yield increased traffic and sales in a high volume store.
- Developed a modern and strong sense in fashion / styling presentation.
- Promptly executed visual updates, as well as maintained and refreshed sales floor to drives sales.
- Direct supervisor for 30+ employees Open and Closed the store Responsible for making bank deposits daily.
Education
Associate of Applied Science - Criminal Justice
Kingsborough Community College
Jun 2015
Skills
- Excellent leadership skills and committed to professionalism and providing quality service
- Ability to multi-task effectively and works well under pressure to meet deadlines
- Superior interpersonal and Communication skills
- Adept at working collaboratively and independently
Timeline
Co Manager
Forever 21
07.2017 - Current
Manager Of Operations
Forever 21
06.2014 - 07.2017
Sales Associate
Forever 21
06.2009 - 06.2014
Manager
Kings Kids
10.2003 - 01.2008
Associate of Applied Science - Criminal Justice
Kingsborough Community College
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