Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
4
4
years of professional experience
Work History
Supervisor of Operations
Holiday Inn Club Vacations Resort
01.2021 - 09.2023
Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
Developed and implemented training programs for new hires, improving overall team productivity and performance.
Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Streamlined factory operations by implementing efficient production schedules and optimizing resource allocation.
Implemented lean manufacturing principles for a more streamlined workflow, leading to improved operational efficiency.
Assistant Manager
Dairy Queen
08.2019 - 03.2020
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Increased sales through effective merchandising strategies and targeted promotions.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Collections Agent/Customer Account Specialist at Holiday Inn Club Vacations ResortCollections Agent/Customer Account Specialist at Holiday Inn Club Vacations Resort