Self- Growth
Education
Family
Christina Boggs
Plano,TX
Summary
Motivated professional seeking to launch a career within an organization that prioritizes mental health, recovery, and education, supported by a solid foundation as a Licensed Chemical Dependency Counselor. Actively pursuing further education in social work while dedicated to providing encouragement and support to individuals on their wellness journeys. Proven ability to excel in both field and office environments, demonstrating flexibility and a strong commitment to teamwork that enhances overall productivity. Recognized for adaptability, creativity, and a results-oriented mindset, ready to make meaningful contributions that align with organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
LCDC
Waterford Counseling and Psychological Services
Plano, TX
08.2023 - Current
- Performed detailed assessments to identify client qualifications for available services.
- Implemented structured group therapy activities aimed at enhancing coping skills and fostering peer support in PHP and IOP groups.
- Achieved improved client outcomes through consistent weekly or bi-weekly individual sessions. Enhanced family dynamics by organizing sessions as needed to address specific challenges.
- Assessed and addressed urgent needs during crisis situations to facilitate recovery and stability.
- Implemented and maintained drug testing monitoring protocols to support organizational health and safety objectives.
- Responded to incoming calls from potential clients, providing information and support to foster relationships.
- Conducted targeted marketing efforts to drive customer acquisition and retention.
- Assessed client conditions and crafted personalized treatment plans for effective care.
- Conducted needs assessment through collaboration with family and client to ensure appropriate care delivery.
- Engaged with legal representatives and school administrators to align strategies and optimize client outcomes.
- Coordinated and delivered tailored support to clients within the school environment during afternoon hours.
- Conducted light cleaning activities, ensuring cleanliness and orderliness in designated areas.
- Managed insurance authorization communications, effectively liaising between healthcare providers and insurance companies to expedite approvals.
- Analyzed insurance policies and regulations to provide informed guidance and support.
- Coordinated regular updates with client guardians to ensure understanding of drug testing processes and relevant legal factors.
- Engaged with treatment team members to develop and implement tailored client care plans.
- Coordinated efforts with local resources to improve access to essential client care services.
- Coordinated daily task support for staff, minimizing workload and promoting concentration on essential assignments.
- Collaborated in the design and execution of outreach programs, fostering improved connections with community stakeholders.
- Systematically gathered and recorded information into database system, enhancing data accessibility and integrity.
- Analyzed data and produced reports that present findings and strategic recommendations for stakeholders.
Master Stylist
Sport Clips
Allen, TX
01.2022 - 08.2023
- Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
- Ensured a clean, organized workspace that adheres strictly to safety standards set forth by state licensing boards.
- Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
- Established positive working relationships with peers and management through clear communication and teamwork initiatives.
Master Stylist
Supercuts
McKinney, TX
12.2016 - 01.2022
- Implemented effective time management strategies to reduce wait times for clients while maintaining quality service.
- Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
- Increased customer satisfaction by staying attuned to each client''s unique needs and preferences, adjusting styling techniques as necessary.
- Established positive working relationships with peers and management through clear communication and teamwork initiatives.
Master Stylist
Style America
Allen, TX
01.2014 - 12.2016
- Make and maintain schedule
- All the above previously listed duties
- Welcomed customers to salon and identified preferences by asking pointed questions.
- Developed expertise in advanced cutting techniques, resulting in more precise and creative hairstyles for clients.
- Developed loyal following of clients by providing high-quality services.
- Developed creative techniques to provide clients with latest hairstyles.
Education
Associate's degree - Social Sciences
Dallas County Community College District
Dallas, TX12.2023
GED -
Guinn Education Center
Plano, TX04.2002
Bachelor of Science - Social Work
Lamar University
Beaumont, TX01-2028
Skills
- Strong customer service skills
- Computer skills
- Excellent time management skills
- Communication Skills
- POS
- Microsoft Excel
- Assistant Manager Experience
- Scheduling
- Reliability
- Professionalism
Additional Information
25 years of customer service, Member of the National Honor Society at Dallas College Chapter, Member of Students in Recovery at Eastfield College, Volunteer at Expow In Allen nonprofit to help people in the Allen community., Member of the Rise and Shine nonprofit to help encourage and empower women., Effective communication skills while working as a master stylist for over 17 years in aiding the clients I served in achieving their desired results and supporting them while receiving these services.
Certification
- Cosmetology License, 12/01/23
- Certified Substance Abuse Counselor, 12/01/23
- LCDC
- Counseling Certification
Interests
Timeline
LCDC
Waterford Counseling and Psychological Services
08.2023 - Current
Master Stylist
Sport Clips
01.2022 - 08.2023
Master Stylist
Supercuts
12.2016 - 01.2022
Master Stylist
Style America
01.2014 - 12.2016
GED -
Guinn Education Center
Associate's degree - Social Sciences
Dallas County Community College District
Bachelor of Science - Social Work
Lamar University
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Title: Licensed Chemical Dependency Counselor Intern