Christina Borgese

• Handled customer complaints in a professional manner.
• Maintained up-to-date knowledge of store merchandise and policies.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Provided accurate information about products, prices and services.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Organized stockroom shelves according to size, color or style.
• Maintained cleanliness of store environment including floors, windows, displays.
• Processed transactions using a point-of-sale system.
• Developed promotional strategies to increase sales volume.
• Conducted inventories on a regular basis to track stock levels.
• Greeted customers and provided exceptional customer service.
• Processed credit card transactions quickly and securely.
• Helped customers find specific products, answered questions, and offered product advice.

• Observed proper use of chemicals when cleaning various surfaces.
• Followed safety procedures when handling hazardous materials.
• Polished furniture to remove dust and dirt buildup.
• Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
• Swept and mopped floors, vacuumed carpets, and dusted surfaces.
• Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
• Emptied trash cans and replaced liners as needed.
• Emptied wastebaskets and replaced liners.
• Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
• Scrubbed walls to remove scuff marks or stains.
• Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
• Sanitized frequented areas and equipment using approved supplies.
• Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
• Collected trash from floors within hallways, bathrooms and work areas.
• Kept business entrances clean, tidy and professional in appearance.
• Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.

Offered support in managing daily activities such as meal planning, housekeeping responsibilities, and transportation needs for an elderly individual with early-stage dementia.

• Responded promptly to emergency situations ensuring proper protocols were followed.
• Maintained accurate records of client care services provided on a daily basis.
• Supported leisure activities such as reading books, playing board games or completing puzzles.
• Communicated effectively with medical staff regarding patient status or changes in health condition.

• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Oversaw budgeting and financial management.
• Provided direction and guidance to employees.
• Maintained relationships with existing clients by providing superior customer service.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Managed inventory and supplies to ensure materials were available when needed.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Operated equipment and machinery according to safety guidelines.