Christina Bradel
Fresh Foods Department Manager
Ebony,VA
Summary
Dynamic Fresh Foods Department Manager at Harris Teeter with a proven track record in staff development and customer service excellence. Skilled in inventory management and team leadership, I successfully implemented training programs that enhanced performance and boosted customer satisfaction. Committed to optimizing operations while fostering a positive work environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Fresh Foods Department Manager
Harris Teeter
07.2016 - 10.2025
- Oversaw daily operations, ensuring efficient workflow and adherence to company policies.
- Developed training programs for staff, enhancing team performance and customer service skills.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Analyzed sales data to identify trends, informing strategic decisions to boost profitability.
- Coordinated scheduling of staff, ensuring adequate coverage during peak hours and events.
- Conducted regular performance evaluations, providing feedback to drive employee development and morale.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
Front End Manager
Jetro Restaurant Depot
03.2015 - 06.2016
- Led front-end operations, ensuring efficient workflow and excellent customer service.
- Trained and mentored team members on best practices and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed staff schedules to enhance productivity while managing labor costs effectively.
- Enhanced customer experience by resolving complaints promptly and efficiently addressing issues.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Maintained strong customer relations and effective customer service standards.
Baker
Safeway
10.2011 - 10.2015
- Prepared and baked a variety of bread, pastries, and cakes to ensure product freshness.
- Managed inventory levels of baking supplies, reducing waste through efficient stock control.
- Led team in daily production schedules, optimizing workflow and enhancing output quality.
- Trained new staff on baking techniques, safety procedures, and equipment operation standards.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Increased production efficiency through effective time management and multitasking during busy periods.
Second Assistant Manager
Mc Donalds
10.2009 - 11.2011
- Developed training programs for new staff, enhancing onboarding efficiency and knowledge retention.
- Assisted in managing daily operations, ensuring high standards of customer service and team performance.
- Implemented inventory management systems, streamlining stock control processes and reducing discrepancies.
- Coordinated scheduling and staffing, optimizing team resources to meet operational demands effectively.
- Mentored junior staff members, fostering professional growth and improving overall team competency.
- Implemented safety protocols within the workplace, resulting in fewer accidents and increased employee awareness.
- Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.
Education
Certificate - Serve Safe Certificate
Serve Safe
Fairfax VA04-2025
Associate of Science - Forensic Science
Anne Arundel Community College
Arnold, MD08-2017
Certificate - EMS Certificate
Anne Arundel Community College
Arnold, MD06-2006
High School Diploma -
Broadneck High School
Annapolis, MD06-2003
License - Cosmetology
Center Of Applied Technology
Edgewater, MD06-2003
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Problem-solving
- Training and development
- Order management
- Employee scheduling
- Task delegation
- Decision-making
- Customer engagement
- Safety and security
- Goals and performance
- Retail management
- Flexible schedule
- Personnel training and development
- Staff development
Certification
- Certified, Serve Safe - April 2025
- Certified EMT - June 2006
- Licensed Bartender - July 2004
- Licensed Cosmetologist - June 2003
Timeline
Fresh Foods Department Manager
Harris Teeter
07.2016 - 10.2025
Front End Manager
Jetro Restaurant Depot
03.2015 - 06.2016
Baker
Safeway
10.2011 - 10.2015
Second Assistant Manager
Mc Donalds
10.2009 - 11.2011
Certificate - Serve Safe Certificate
Serve Safe
Associate of Science - Forensic Science
Anne Arundel Community College
Certificate - EMS Certificate
Anne Arundel Community College
High School Diploma -
Broadneck High School
License - Cosmetology
Center Of Applied Technology