Christina Bradley
Spanaway,WA
Summary
Nursing leader with expertise in multi-site clinic operations, clinical practice, and care delivery. Standardized nursing workflows, strengthened quality improvement initiatives, and maintained regulatory compliance. Partnered with physicians to improve patient safety and team performance.
Overview
1
1
Certification
12
12
years of professional experience
Work History
RN Regional Manager Medical Academics
MultiCare Health System
Puyallup, Washington
06.2025 - Current
- Provided leadership and oversight for eight academic medicine clinics and specialty programs, aligning nursing practice, clinic operations, patient care, quality, financial stewardship, and organizational goals across ambulatory settings.
- Guided regional ambulatory nursing operations by building and rolling out standard clinical practices, evidence-based workflows, quality improvement efforts, and care delivery models that support safe, reliable, and efficient patient care.
- Worked with physician leaders, program directors, clinic managers, and interdisciplinary partners to align clinical, operational, educational, and organizational priorities while building collaborative relationships that improve patient outcomes and clinic performance.
- Directed 4 clinic managers, 78 staff members, and more than 90 physicians and resident physicians, supporting leader development, succession planning, workforce engagement, and operational excellence across medical academics.
- Standardized nursing workflows and clinical practice expectations across eight ambulatory clinics, improving consistency, compliance, patient safety, and nursing practice excellence.
- Standardized clinical practices and operational processes across medical academics clinics, including emergency preparedness, patient safety protocols, and nursing documentation standards, improving compliance and operational readiness.
- Directed nursing and clinical practice improvements, including nursing rooming standardization, clinical workflow enhancements, and evidence-based care initiatives, resulting in improved documentation accuracy and accountability.
- Built leadership infrastructure through standardized operational reviews, leadership forums, performance dashboards, accountability processes, and structured manager development, strengthening alignment, communication, and performance management.
- Led service line expansion and practice transformation initiatives, including growth of addiction medicine and adult developmental disability services, partnering with physician leaders, executive leadership, finance, and marketing teams to expand patient access and strengthen care delivery models.
- Strengthened organizational culture and leadership effectiveness through coaching, mentoring, succession planning, and employee engagement strategies centered on accountability, trust, collaboration, and professional growth.
RN Clinic Manager Tacoma Family Medicine
MultiCare Health System
Tacoma, Washington
01.2020 - 06.2025
- Successfully led Tacoma Family Medicine, MOGA, and OBAC clinics through the COVID-19 pandemic and subsequent clinic displacement, maintaining operational continuity, securing additional nursing and support FTEs, and achieving zero voluntary staff turnover during a period of significant organizational change.
- Led operations and performance for a complex academic primary care practice, directly supervising 25 multidisciplinary team members, including Registered Nurses, Licensed Practical Nurses, Medical Assistants, Patient Service Representatives, Provider Schedulers, a Social Worker, and Chronic Care Coordinator.
- Partnered with more than 60 residency and faculty providers within the Tacoma Family Medicine Residency Program, collaborating closely with Program Leadership, Medical Directors, and interdisciplinary teams to align operational, clinical, educational, and patient care objectives.
- Managed departmental budgets, workforce planning, and operational resources, by utilizing financial and performance data to support strategic decision-making, operational efficiency, and sustainable growth.
- Implemented organizational initiatives to enhance patient experience, employee engagement, provider satisfaction, quality performance metrics, and operational excellence.
- Developed and streamlined clinic protocols and standards, ensuring efficient operations and compliance with best practices.
- Recruited, onboarded, and developed high-performing teams through strategic hiring, coaching, mentoring, performance management, and succession planning, fostering a culture of accountability, engagement, and professional growth.
- Coached and mentored direct reports, fostering professional growth through targeted guidance and goal-setting.
Stroke Program Coordinator
CHI Franciscan Health System
Tacoma, Washington
12.2017 - 01.2020
- Led regional stroke program initiatives across three hospitals, driving quality improvement efforts, regulatory compliance, staff education, and achievement of stroke performance metrics.
- Achieved stroke-specific metrics and goals through successful implementation of multiple quality improvement and performance improvement initiatives.
- Integrated compliance procedures from quality management, infection prevention, department of health, and joint commission to ensure regulatory adherence.
- Collaborated with unit managers and charge nurses to promote best practices within the departments related to stroke care
- Provided real-time and retrospective feedback to nurses, CNAs, and medical providers
- Led didactic-style education classes for all incoming hospital nursing staff
- Assisted in developing written policies and procedures detailing evidence-based practices and stroke care guidelines to enhance clinical standards.
- Earned SCRN certification to demonstrate commitment to high-quality stroke care in Washington State.
Director at Large - Staff Nurse Board of Directors
Washington State Nurse's Association
Tukwila, Washington
06.2017 - 11.2017
- Influenced key decisions on behalf of WSNA as a Board of Directors member.
- Contributed to policy development and led strategic initiatives to advance organizational goals.
- Supported legal, ethical, and fiduciary decision-making processes for the association.
Charge Registered Nurse Adult Med/Surg Neuro
CHI Franciscan Health System
Tacoma, Washington
08.2016 - 11.2017
- Provided quality nursing care on a stroke-certified unit working closely with providers to achieve an efficient workflow and provide quality patient care
- Supervised CNAs and RNs, organizing staffing assignments to ensure optimal patient care delivery
- Analyzed patient census data to adjust staffing levels, ensuring appropriate care coverage based on patient needs
- Advocated for patients by addressing complaints and implementing resolutions to enhance patient satisfaction
Hospital Unit-Related Leadership Roles
CHI Franciscan Health System
Tacoma, Washington
09.2015 - 11.2017
- Engaged with hospital leadership as part of the 2015 WSNA Union Contract Negotiations team, advocating for improved contract language that benefited St Joseph Medical Center Registered Nurses.
- Elevated staff concerns to the Shared Governance Council and unit manager as a staff advocate, promoting staff interests and fostering communication.
- Advocated for safe staffing requirements during hospital shifts.
- Facilitated meetings for St Joseph Medical Center Local Unit Council
Chair PAC Board of Trustees
Washington State Nurse's Association
Tukwila, Washington
08.2015 - 06.2017
- Identified, recruited and supported candidates who support nursing and patient safety for elected state office
- Assessed and disseminated candidate questionnaire and annual legislative voting record, guiding informed endorsements for elected state office
- Contributed to fundraising initiatives that supported PAC's political activities, strengthening financial resources for advocacy
- Facilitated WSNA's communication of health-related issues to legislators and the public, enhancing awareness and advocacy efforts
Attendee
American Nurses Advocacy Institute (ANAI)
, DC
10.2016 - 10.2016
- Attended an in-person conference in Washington, DC sponsored by Washington State Nurse's Association
- Developed enhanced advocacy skills through didactic and hands-on sessions during the conference
- Acquired skills in coalition building, media engagement, and political action committees through conference sessions
- Participated in monthly discussion calls leading up to the conference, focusing on policy action plans and political activities
Registered Nurse Adult Med/Surg Neuro
CHI Franciscan Health System
Tacoma, Washington
04.2014 - 08.2016
- Provided quality nursing care on a stroke-certified unit working closely with providers to achieve an efficient workflow and provide quality patient care
- Educated patients and families on diagnoses, treatment plans, medications, and post-discharge care, fostering informed decision-making and self-management.
- Established therapeutic communication with patients and co-workers to enhance understanding and support
Education
Master of Science in Nursing - Leadership and Management
Western Governor University
Washington05-2017
Bachelor of Science in Nursing -
Pacific Lutheran University
Tacoma, WA12-2013
Skills
- Ambulatory nursing management
- Ambulatory operations management
- Nursing practice optimization
- Clinical quality enhancement
- Performance improvement
- Patient experience improvement
- Budget and resource management
- Clinical staff development
- Interdisciplinary collaboration
- Organizational change
- Strategic planning
- Evidence-based practice
Certification
- Washington State RN License #RN60432883, expires 06/14/2027
Basic Life Support (BLS) for Healthcare Providers
Stroke Certified Registered Nurse (SCRN), obtained August 2018
Communications & Media Training Seattle, WA,
Speed of Trust Training
Donna Wright Nursing Competency Training
Awards & Recognition
- Gladys Campbell Nursing Scholarship (Western Governor University) Inaugural Recipient (2017)
Timeline
RN Regional Manager Medical Academics
MultiCare Health System
06.2025 - Current
RN Clinic Manager Tacoma Family Medicine
MultiCare Health System
01.2020 - 06.2025
Stroke Program Coordinator
CHI Franciscan Health System
12.2017 - 01.2020
Director at Large - Staff Nurse Board of Directors
Washington State Nurse's Association
06.2017 - 11.2017
Attendee
American Nurses Advocacy Institute (ANAI)
10.2016 - 10.2016
Charge Registered Nurse Adult Med/Surg Neuro
CHI Franciscan Health System
08.2016 - 11.2017
Hospital Unit-Related Leadership Roles
CHI Franciscan Health System
09.2015 - 11.2017
Chair PAC Board of Trustees
Washington State Nurse's Association
08.2015 - 06.2017
Registered Nurse Adult Med/Surg Neuro
CHI Franciscan Health System
04.2014 - 08.2016
Master of Science in Nursing - Leadership and Management
Western Governor University
Bachelor of Science in Nursing -
Pacific Lutheran University