Dynamic and results-oriented professional with a proven track record at Atomic Threads Boutique and LynnDee’s Grooming & Training Center. Excelled in enhancing customer satisfaction, boosting sales through strategic promotional planning, and fostering strong relationships. Skilled in inventory control and social media marketing, demonstrating a unique blend of technical and interpersonal abilities.
Overview
20
20
years of professional experience
Work History
Store Owner
Atomic Threads Boutique
03.2017 - 05.2024
Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
Boosted sales during peak seasons by designing promotional events and coordinating targeted advertising campaigns.
Optimized product positioning within the store layout to increase visibility of key items resulting in higher sales conversions.
Shop Manager
LynnDee’s Grooming & Training Center
02.2004 - 04.2018
Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
Implemented safety protocols, ensuring secure environment for both staff and customers.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Associate Director, A&NG, Materials Science Group at Indira Gandhi Centre for Atomic Research, Department of Atomic EnergyAssociate Director, A&NG, Materials Science Group at Indira Gandhi Centre for Atomic Research, Department of Atomic Energy