Christina Brooks
Henrico,VA
Summary
Diligent healthcare analyst with solid background in providing strategic advice and support. Proven track record of implementing solutions that enhance operational efficiency and stakeholder satisfaction. Demonstrated expertise in analytical thinking and effective communication.
Overview
15
15
years of professional experience
Work History
Senior Analytics Advisor, ACA Financial Risk
Cigna
10.2020 - 07.2021
- $4.5M savings identified in 2024 due to overpayments from contracted rate errors found during trend analysis; instrumental in setting up a workgroup to review audit processes
- Collaborate with matrix partners to prepare and present data-driven insights to senior leadership and local market executives
- Designed and maintain Rx trend report for pharmacy director and market managers
- Participate in clinical performance workgroup focusing on ED reduction
- Analytic projects include high-risk pregnancy, substance use co-morbid conditions, high-cost MSK implants
- Monthly claims trend and medical loss ratio analysis to identify changes in market risk, guide product enhancements, and clinical initiatives
Business Analytics Advisor, ACA Contract Analytics
Cigna
10.2017 - 10.2020
- Collaborated with cross functional team concentrating resources for ACA expansion into new states
- Developed and maintained total medical cost report comparing ACA and commercial products by market
- Analysis of Medicare RBRVS by state and TIN
- Analysis of CMS data to calculate base rates for ACA expansion
- Analysis of utilization trends for provider contract modeling
- Ad-hoc reporting and data reconciliation as needed
Business Analytics Advisor, Collaborative Care
Cigna
07.2016 - 10.2017
- Responsible for annual collaborative care fee-for-value reconciliations for Mid-Atlantic market
- Collaborated with market matrix team to support Medical Executives with disease management initiatives
- Produced and presented quarterly reports to collaborative care partners, including total medical cost and utilization trends
- Produced ad-hoc reports based on inquiries from collaborative care partners and market matrix team
Director of Operations
HCA, Virginia Care Partners
07.2016 - 10.2017
- Developed strategic initiatives to move network toward increased fee-for-value shared savings opportunities
- Responsible for financial activities, including preparing and presenting annual projections and budget to Board of Managers and Division executive team
- Prepared for and actively participated in monthly Board of Managers meetings and quarterly JOC meetings with insurance companies
- Prepared presentations for Performance Committee and facilitated discussions regarding network and practice performance, action plans, and cost data
Clinical Analytics & Performance Improvement Manager
Virginia Care Partners
07.2015 - 07.2016
- Led analytics efforts to support operations and planning, including development of evidence based measure, cost, and utilization scorecard for network and provider groups
- Collaborated with Clinical Director and vendor to develop protocols in software to enhance transitions of care workflow for care management team
- Identified and resolved payer conflicts with vendor data.
Manager, Financial Information Technology
HCA
03.2011 - 07.2015
- Created and maintained web-based tool to consolidate reporting of routine capital for 17 hospitals, including user reporting requirements
- Collaborated with cross functional team to standardize development of BI tools, including SharePoint 2012, Excel 2013 Power Pivot and Power View
- Collaborated with Business Development Executive team to develop SQL database and BI tools using Virginia Health Information annual licensure survey data
Financial Information Technology Analyst
HCA
01.2007 - 03.2011
- Database administrator for Net Revenue tool and developed reports based on user requirements.
- Maintained annual budget workbooks and supported financial departments for 17 hospitals.
Education
Master of Business Administration -
Strayer University
Richmond, VA06.2014
Bachelor of Science - Database Technology
Strayer University
Henrico, VA06.2005
Skills
- Quantitative & Qualitative Analysis
- Complex Problem Resolution
- Collaboration
- Written Communication
- SQL
- Tableau
- SAS Enterprise
- Mural
- MS Office Suite
- SSIS / SSRS
Timeline
Senior Analytics Advisor, ACA Financial Risk
Cigna
10.2020 - 07.2021
Business Analytics Advisor, ACA Contract Analytics
Cigna
10.2017 - 10.2020
Business Analytics Advisor, Collaborative Care
Cigna
07.2016 - 10.2017
Director of Operations
HCA, Virginia Care Partners
07.2016 - 10.2017
Clinical Analytics & Performance Improvement Manager
Virginia Care Partners
07.2015 - 07.2016
Manager, Financial Information Technology
HCA
03.2011 - 07.2015
Financial Information Technology Analyst
HCA
01.2007 - 03.2011
Bachelor of Science - Database Technology
Strayer University
Master of Business Administration -
Strayer University
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