Summary
Overview
Work History
Education
Timeline
Generic

Christina Brooks

Burlington,Iowa

Summary

Results-driven Depot Manager with extensive experience in optimizing operations, improving team collaboration, and enhancing overall efficiency. Known for a strong organizational mindset and a proactive approach to managing logistics, customer concerns,and enhancing team collaboration to meet and exceed goals. Highly adaptable and reliable, with a consistent track record of streamlining processes, managing resources effectively, and implementing improvements that drive operational success.

Overview

19
19
years of professional experience

Work History

Depot Manager/Complaint Supervisor

Burlington Trailways
04.2016 - Current
  • Handled customer complaints and operational issues, investigating the root cause and providing timely resolutions.
  • Managed subpoenas and documentation related to incidents, ensuring proper handling, filing, and timely submission to legal departments or authorities.
  • review video and driving logs
  • oversee day to day operations of depot to include depot reports, passenger liaison for customer concerns involving interlining partners

Assistant Store Manager

Jet Stop
09.2006 - 05.2016
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

Education

GED -

Southeastern Community College
West Burlington, IA

Timeline

Depot Manager/Complaint Supervisor

Burlington Trailways
04.2016 - Current

Assistant Store Manager

Jet Stop
09.2006 - 05.2016

GED -

Southeastern Community College

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Christina Brooks