Christina Brown

• Telephonically work with members to establish an initial trusting relationship to promote engagement
• Conduct individualized assessments to identify problems, goals, & interventions with corresponding measurable outcomes
• Initiate the collaborative process with the interdisciplinary care team as needed to address member's social determinants of health
• Function as team's lead, assisting with the team's daily needs surrounding computer concerns, system related issues, workflow concerns, challenging member situations, spreadsheet management of schedules and tracking, reviewing and encouraging new processes as needed.
• Employee Engagement Committee member 2021-2022, HEDIS measure outreach initiative 2022, PCR outreach initiative 2023, P3 provider collaboration team 2023.

• Telephonically work with members seeking assistance with navigating behavioral health resources on the Aetna caseload team.
• Actively support members through motivational interviewing skills and process level of care referrals as appropriate

• Provide end of life nursing care for in-home, adult family home and long-term care settings of patients residing in Dallas County, TX.
• Collaborate with Hospice Physician and ICT
• Symptom and medication management as per standing order of hospice physician
• Patient and family education and support of the end of life and bereavement process

• Provide end of life nursing care for in home, adult family home and inpatient settings of patients residing in Dallas, Collin, Denton, and Rockwall counties in Texas.
• Collaborate with Hospice Physician and ICT
• Symptom and medication management as per standing order of hospice physician
• Patient and family education and support of the end of life and bereavement process
• Coverage of after hours on call team responding to urgent need calls and death pronouncements.

• Provide end of life nursing care for in-home, long-term care and inpatient settings of patients residing in the East Dallas, TX territories
• Collaborate with Hospice Physician and ICT
• Symptom and medication management as per standing order of hospice physician
• Patient and family education and support of the end of life and bereavement process
• Monitoring of nursing students during their community health clinical rotations

• Oversee nursing operations and implement client care under supervision of the Psychiatric Medical Director
• Management and training of team of unlicensed personnel to maintain compliance and standard of care under the TX Administrative Code Title 25-Chapter 448
• Assess medical appropriateness, clearance, and mental status of each patient at time of admission, during residential treatment and at time of discharge.
• Provide appropriate referrals to higher or lower levels of care when indicated
• Reconcile all patient medications at time of admission, during residential treatment and at time of discharge.

• Implement patient care under the assignment of the charge nurse/supervisor of up to 6 patients
• Responsible for frequent neurological assessments and reporting changes to appropriate physician.
• Responsible for the administration of scheduled and protocol medications as indicated per doctors order or per patients status.
• Pilot and implementation of Admissions, DIscharge and Transfer nurse program.