Christina Brown
Stephens City,Va
Summary
Highly organized and dependable candidate with a proven track record of effectively managing multiple priorities. Maintains a positive attitude and thrives in fast-paced environments. Demonstrates willingness to take on additional responsibilities to contribute to the team's success. Committed to meeting and exceeding team goals while delivering exceptional results.
Overview
29
29
years of professional experience
Work History
Billing Coordinator
Rite Aid Fixture Distribution Center
09.2023 - 02.2025
- Processed customer orders with precision and efficiency to ensure on-time delivery.
- Recorded every customer interaction and transaction precisely for future use.
- Ensured high-quality customer service by addressing questions related to orders and product details.
- Collaborated with warehouse team to align shipment schedules.
- Achieved exceptional accuracy in data entry while adhering to timelines.
- Identified and resolved discrepancies in inventory records promptly.
- Ensured correctness by thoroughly examining intricate multi-item orders before completion.
- Ensured proper categorization and storage of records for seamless access.
- Generated professional documentation tailored to meet specific managerial needs.
- Effectively routed incoming calls to the appropriate recipients.
- Partnered with various departments to optimize overall productivity in administrative tasks.
Order Processor
American Woodmark
12.2020 - 09.2023
- Processed customer orders with precision, maintaining accuracy in data entry.
- Collaborated with sales team to resolve any order discrepancies or issues in a timely manner
- Collaborated with warehouse staff to organize shipment timings.
Paraprofessional
Frederick County Public Schools
08.2012 - 12.2020
- Maintained positive attitude and affirmatively communicated with each student.
- Alerted instructor to student behavior or issues requiring intervention.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Monitored student classroom and outdoors activities to promote student safety.
- Oversaw class of students in absence of instructor.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Customer Service/ Builder Service Representative
American Woodmark
02.1996 - 08.2002
- Maintained high efficiency to achieve timely project delivery.
- Logged detailed transaction data to ensure accurate future reference.
- Maintained high service standards by promptly handling requests for updates on orders, stock levels, and cost information.
- Actively engaged with customers to resolve issues using suitable solutions.
- Coordinated fulfillment processes to maintain precise order accuracy.
- Guided newly onboarded employees through procedural and system-specific training for order entries.
Education
General diploma - undefined
Associate Degree - Business Management
Skills
- Microsoft Office Suite
- Punctuality and reliability
- Office equipment proficiency
- Account management
- Data entry
- Call center experience
- Clerical support
Timeline
Billing Coordinator - Rite Aid Fixture Distribution Center
09.2023 - 02.2025
Order Processor - American Woodmark
12.2020 - 09.2023
Paraprofessional - Frederick County Public Schools
08.2012 - 12.2020
Customer Service/ Builder Service Representative - American Woodmark
02.1996 - 08.2002
James Wood High School - General diploma,
Lord Fairfax Community College - Associate Degree, Business Management
Similar Profiles
Edward HawkinsEdward Hawkins
Inventory Receiver at Rite Aid Distribution CenterInventory Receiver at Rite Aid Distribution Center
Jarvous JamesJarvous James
Production Operator at Rite Aid Distribution CenterProduction Operator at Rite Aid Distribution Center
Teresa ReedTeresa Reed
Production Worker at Rite Aid distribution centerProduction Worker at Rite Aid distribution center