Christina Brown
ESCALON,CA
Summary
Dynamic Office Manager at Veterinary Medical Associates with a proven track record in budget management and client relations. Expert in regulatory compliance and staff training, I successfully enhanced operational efficiency and resolved client issues effectively. My strong communication skills and attention to detail foster a collaborative team environment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Office Manger
Veterinary Medical Associates
Modesto, CA
09.2001 - Current
- Supervised and trained front office staff.
- managed appointments
- Addressed and resolved client complaints.
- Prepared end-of-day statements and reports.
- Maintained AAHA and VMB standards.
- OSHA Coordinator
- Ally DVM leader.
- Managed budget.
- Helped develop protocols.
- Helped oversee maintenance.
- Coordinated referrals.
- controlled drug permit
Education
Associate of Science -
San Joaquin Delta College
Stockton, CA05-2004
Skills
- Office management
- Budget management
- Client relations
- Staff training
- Regulatory compliance
- Report preparation
- Speak Portuguese
- Appointment scheduling
- Team leadership
- Conflict resolution
- Project management
- Time management
- Billing
- Multitasking capacity
- Multitasking Abilities
- Training and development
- Excellent communication
- Documentation and control
- Financial accounting
- Attention to detail
- Teamwork
- Employee supervision
- Decision-making
Certification
- Controll Drug Permit
Languages
english
Professional
portuguese
Professional
Timeline
Office Manger
Veterinary Medical Associates
09.2001 - Current
Associate of Science -
San Joaquin Delta College
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