Christina Bruce
Gastonia,NC
Overview
23
23
years of professional experience
Work History
Data Entry Operator
Uniquetex LLC
Grover, NC
07.2021 - Current
- Duties include but not limited to entering all the data into computer database to be saved for future viewing as well as to create label for each product
- In addition, managing and maintain effective record keeping, organizing files to collect information for future use
- Scan and turn into production manager
- Making any or all correction to previous made labels by all shifts and replaced label
Office manager
Hayes Paint and Drywall
Gastonia, NC
03.2007 - 02.2014
- Working directly under owner as assistant ensuring offices is running effectively by managing and organizing Daily functions
- Making & receiving calls, scheduling appointments
- Maintaining and balancing company books, ordering supplies and inventory
- Insuring daily bank deposits are made, as well aa accounts payable, and receivable and assisting with payroll.
Front Desk Receptionist
Compleat Rehab and Sports Therapy
Gastonia, NC
06.2005 - 02.2007
- Duties including checking patients in, verifying patients eligibility, benefits and claim status with personal insurance, medicaid and Medicare, answering phones.
- Creating and entering new patients files in system, taking co-pays, filing patients files, filing patient claims and accounts receivable.
Eligibility Specialist
Primary PhysicianCare, INC aka Healthgram
Charlotte, NC
05.2002 - 02.2005
- Duties included handling & maintaining assigned group policies such as adding new policies, terminating & maintaining policy status, making changes as well as keeping contact with group HR contact person & resolving issues with claims & benefit changes
Customer Services Team Leader
Primary PhysicianCare, INC aka Healthgram
Charlotte, NC
09.2001 - 05.2002
- Duties included Overseeing day-to-day operations, team schedules, assigning tasks, training new hires, evaluating and auditing performance of team members
- Training new hires, auditing and ongoing training for existing staff for improvement. Handling and mediating escalated issues that reps are unable to resolve.
- Preparing weekly reports detailing team performance and areas for improvement to maintain a professional and smooth working environment.
Education
GED -
Denton
Denton, TXHigh school diploma or GED -
University of North Texas
Denton, TX10.1994
Skills
- 72 WPM
- 10 key (10 years)
- Microsoft word (10 years)
- Excel (10 years)
- Power point (2 years)
- Accounting (3 years)
- Project management (6 years)
- Microsoft Office (5 years)
- Recruiting (9 years)
- QuickBooks (2 years)
- Customer service (10 years)
Additional Information
Sunday School Teacher for 7 years
Assessments
- Administrative assistant/receptionist, Proficient, 10/01/21, Using basic scheduling and organizational skills in an office setting
- Typing, Proficient, 10/01/21, Transcribing text
- Customer focus & orientation, Proficient, 10/01/21, Responding to customer situations with sensitivity
Timeline
Data Entry Operator
Uniquetex LLC
07.2021 - Current
Office manager
Hayes Paint and Drywall
03.2007 - 02.2014
Front Desk Receptionist
Compleat Rehab and Sports Therapy
06.2005 - 02.2007
Eligibility Specialist
Primary PhysicianCare, INC aka Healthgram
05.2002 - 02.2005
Customer Services Team Leader
Primary PhysicianCare, INC aka Healthgram
09.2001 - 05.2002
GED -
Denton
High school diploma or GED -
University of North Texas