Summary
Overview
Work History
Education
Skills
Timeline
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CHRISTINA BUGMAN

Grand Island,NY

Summary

Analytical and detail-oriented University at Buffalo Biomedical Science senior pursuing a bachelor's degree with a strong foundation in statistical data preparation, quantitative analysis, technical reporting, and presentation. Experienced in managing business operations, financial records, customer service, and administrative processes. Proficient in Microsoft Excel, Word, PowerPoint and Minitab Statistical Software, with exceptional attention to detail, problem-solving ability, and organizational skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building. Confident in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

30
30
years of professional experience

Work History

Owner / Business Manager

Beauty of Aiko
01.2008 - Current
  • Manage financial records, budgeting, purchasing, scheduling, inventory, and daily operations.
  • Analyze business performance to support pricing and operational decisions while maintaining accurate documentation and confidential client records.

Customer Service Representative / Mortgage Counselor

Bank of America
01.2000 - 01.2004
  • Obtained customer data and communicated financial information accurately while maintaining confidentiality.
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Applied Six Sigma principles to identify process inefficiencies and implement improvements to streamline workflows for better performance.
  • Processed transactions accurately while ensuring compliance with banking regulations and policies.
  • Trained new staff on operational procedures, enhancing team efficiency and knowledge retention.

Receptionist / Administrative Assistant

Comptek Amherst Systems
01.1997 - 01.2000
  • Prepared business records, maintained documentation accuracy, coordinated departmental communications, and supported administrative reporting.

Education

Bachelor of Science - Biomedical Science/Medical Technology

University At Buffalo
Buffalo, NY
05-2027

Clinical Laboratory Technician Program - undefined

Erie Community College
12-2023

Advanced Cosmetology Certification - Cosmetology&Business Administration

MarJon School of Beauty Culture
Tonawanda, NY

Skills

  • Statistical Data Preparation & Presentation
  • Financial Data Analysis & Reporting
  • Microsoft Excel/Microsoft Word/Microsoft PowerPoint
  • Minitab Statistical Software
  • Project management
  • Ongoing training
  • Data Interpretation & Technical Reporting
  • Research & Quantitative Analysis
  • Business Operations & Financial Recordkeeping
  • Attention to Detail & Problem Solving
  • Professional Written & Verbal Communication
  • Customer relations
  • Relationship building
  • Client service

Timeline

Owner / Business Manager

Beauty of Aiko
01.2008 - Current

Customer Service Representative / Mortgage Counselor

Bank of America
01.2000 - 01.2004

Receptionist / Administrative Assistant

Comptek Amherst Systems
01.1997 - 01.2000

Clinical Laboratory Technician Program - undefined

Erie Community College

Bachelor of Science - Biomedical Science/Medical Technology

University At Buffalo

Advanced Cosmetology Certification - Cosmetology&Business Administration

MarJon School of Beauty Culture
CHRISTINA BUGMAN