Summary
Work History
Education
Skills
Timeline
Generic

Christina Bui

Texarkana,AR

Summary

Adept at enhancing customer experiences and boosting sales, I leveraged my expertise in POS systems and exceptional customer service at Walmart to significantly improve transaction efficiency and customer satisfaction. My proactive approach in inventory management and ability to build strong customer relationships resulted in a noticeable increase in repeat business.

Work History

Cashier/Customer Service

Walmart
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Processed refunds and exchanges in accordance with company policy.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Set up new sales displays each week with fresh merchandise.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Hairstylist

Stylerz
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Processed payments, entering sales in register for prompt customer service.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Educated customers on products to maximize benefits.
  • Organized sales area and work station to showcase products and boost sales.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Determined appropriate hair treatments based on conditions and textures.
  • Counted and documented opening and closing cash amounts daily.
  • Distributed business cards outside of salon to generate new business.
  • Resolved guest complaints about service or style.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Answered phone calls and emails to schedule client appointments.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Used social media platforms to promote salon and services.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Increased revenue through effective customer service and inventory management.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Developed loyal following of clients by providing high-quality services.
  • Trained new cosmetologists on makeup and skincare products and techniques.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Maintained regular client list and successfully handled walk-in customers.
  • Offered professional cuts, color services and extensions to salon customers.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Demonstrated thorough knowledge of all salon products and services.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.
  • Provided pre- and post-service consultations to accurately assess clients' needs.

Education

Mary Lynn's Beauty School
Texarkana, AR
11.2005

Hope High School
Hope, Arkansas
05.1995

Skills

  • Product restocking
  • Returns processing
  • Drawer balancing
  • Loss prevention
  • Credit and cash transactions
  • Refund handling
  • Records maintenance
  • Inventory control
  • Refunds and exchanges
  • POS systems
  • Visual merchandising
  • Credit card processing
  • Inventory management
  • Staff training
  • Training and onboarding
  • Identification checks
  • Reports and documents
  • Scanner operations
  • Payment processing
  • Purchase assistance
  • Cash handling
  • Product recommendations
  • Attention to detail
  • Cash handling expertise
  • Checkout monitoring
  • POS system operations
  • Regulatory compliance
  • Report preparation
  • Product knowledge
  • Point-of-sale system operation
  • Liquor law compliance
  • Merchandise restocking
  • Cleaning and sanitizing
  • Merchandise exchange
  • Time management skills
  • Loyalty program promotion
  • Payment collection
  • Cash management
  • Customer service
  • Financial records oversight
  • Payment posting
  • Point of sale proficiency
  • Order verification
  • Point of sale operation
  • ID verification
  • Data entry
  • Customer service excellence
  • Expense tracking
  • Sales transactions
  • Currency counting
  • Liquor regulations and compliance
  • Hospitality and accommodation
  • Online orders preparation
  • Multitasking and organization
  • Cash drawer balancing
  • Clear communication
  • Staff mentoring
  • Cash register systems
  • Proficient in software
  • Guest inquiries
  • Issue resolution
  • Complaint resolution
  • Customer assistance
  • Retail merchandising
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Daily reporting
  • Basic math
  • Team collaboration
  • Order packaging
  • Upselling techniques
  • Money handling
  • Inventory restocking
  • Cash handling and management
  • Ordering and stocking
  • Conflict resolution
  • Point-of-sale system
  • Order taking
  • Sales expertise
  • Spirit, wine, and beer expertise
  • Complex Problem-solving

Timeline

Mary Lynn's Beauty School

Hope High School

Cashier/Customer Service

Walmart

Hairstylist

Stylerz
Christina Bui