Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Burkhart

Elmira,MI

Summary

Dedicated and professional, extensive experience in the telecommunications and refinery industries. Reputation built on reliability, drive, and energy. Thrives in high-stress environments, excels at diffusing challenging situations. Eager to leverage skills and expertise at Ziply Fiber. Proven track record includes achieving cost savings, reducing project timelines, and fostering superior relationships with customers and vendors. Commitment to excellence supported by excellent references. Excited to contribute to the success of the team. Experience in high-paced environments, developed strong organizational and multitasking abilities in collaborative settings. Ready to apply skills in project management and communication as transition into a new field. Meticulous attention to detail and resourcefulness are key attributes that will bring value to this new and challenging role. Knowledgeable Permit Coordinator with background in project coordination and successfully managing multiple tasks simultaneously. Delivered crucial support in organizing events and streamlining processes to enhance operational efficiency. Demonstrated proficiency in communication and problem-solving to improve team collaboration and project outcomes.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Joint Use Coordinator III

Mountain LTD / Ziply Fiber
08.2023 - Current
  • In my role as Joint Use Coordinator II, I consistently led the Joint Use Team over the past year and a half, achieving excellence in project execution and completion of living units
  • My leadership focused on optimizing collaboration among team members, streamlining workflows, and ensuring adherence to project timelines and quality standards
  • By fostering a strong team environment and implementing effective strategies, we successfully completed numerous projects, contributing to overall operational efficiency and enhancing service delivery
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Relationship Management: Proactively establish and maintain valuable relationships with permitting entities, pole owners, and external stakeholders to support joint use and permitting processes
  • Record Maintenance: Accurately maintain and track pole attachment records in Alden One, NJUNS and Sitetracker from Creation to Construction
  • Oversee make-ready activities, including responding to third-party requests
  • Project Management: Coordinate Permit Applications from vendor/ engineering requests and manage multiple projects simultaneously with minimal supervision
  • Detail Orientation: Apply a strong attention to detail in all aspects of work to prevent errors and ensure compliance with company standards
  • Resolved permitting issues promptly, minimizing delays for construction projects.

Billing Manager/Drafter

B & M Ashman Inc.
12.2019 - 07.2023
  • Oversaw administrative employees, managing tasks related to billing, accounts receivable/payable, pricing, and payroll
  • Handled Human Resources functions to support team development and employee relations
  • Developed and utilized Google Sheets and Excel spreadsheets to create project timelines for completion of large-scale Telecommunication and Power projects
  • Fostered strong client relationships while collaborating with notable companies including PIE&G, Conexon, Charter Spectrum, TCLP, and Fujitsu
  • Managed contractor invoicing and all owner invoicing, ensuring accurate and timely billing processes
  • Led project and office startup processes, ensuring compliance with all closeout requirements
  • Administered change order processes and was responsible for ordering materials and office supplies to support ongoing projects
  • Cultivated a collaborative team environment within a small team of professionals by promoting cross-training in various roles and responsibilities
  • This diverse role required adaptability and multifaceted skills to meet the varying needs of the organization

Banquet Director

Treetops Resort
12.2018 - 12.2019
  • As the Banquet Manager at Treetops Resort, I was responsible for overseeing all aspects of banquet and event operations
  • My primary focus was to ensure high-quality presentation and exceptional customer service throughout each event
  • Team Leadership: Supervised all banquet staff, which encompassed hiring, training, coaching, and performance evaluations
  • Defined performance requirements and developed actionable plans to achieve individual and team goals
  • Staff Management: Monitored attendance and adjusted server assignments as necessary to maintain optimal guest service during events
  • Event Execution: Conducted thorough inspections of function room setups to ensure compliance with client specifications
  • Actively communicated with kitchen staff, beverage services, and guests during events to facilitate smooth operations
  • Cleanup Oversight: Managed the breakdown and clean-up processes, ensuring proper storage of all equipment following events
  • Financial Accuracy: Processed billing and payroll accurately using a Point of Sale (POS) system, calculated hours worked, and managed gratuity distributions
  • Inventory Management: Maintained inventory of supplies, including ordering liquor, beer, wine, and linens for functions
  • Event Support: Assisted servers and captains in executing events according to established event orders, ensuring high service standards
  • Through diligent management and a focus on client satisfaction, I contributed to the successful execution of numerous events, enhancing guest experiences at Treetops Resort
  • Directed and managed banquet functions for [Number]-person event.

Front of House Manager

Southwood's Pub and Grill
11.2016 - 11.2018
  • Oversaw daily operations and management of a dynamic team including servers, bartenders, hostesses, and bussers
  • Managed financial processes including daily deposits, ensuring accuracy and timeliness
  • Recruited, hired, trained, and terminated staff, emphasizing standards in food preparation, customer service, sanitation, and safety procedures
  • Delivered exemplary customer service, fostering a welcoming environment that transformed patrons into loyal, year-round customers
  • Coordinated and executed events, handling all aspects of party bookings to ensure flawless execution
  • Adapted to staffing needs by filling shifts across various roles due to employee call-offs
  • Successfully increased sales for two consecutive years through effective management and customer engagement strategies

Process Safety Management (PSM) Specialist

Marathon Oil Refinery
11.2014 - 11.2016
  • Company Overview: 2 Year Contract
  • Conducted Process Hazard Analyses (PHAs) for both existing and new processes, identifying potential safety risks and mitigation strategies
  • Developed and implemented comprehensive PSM programs to ensure compliance with regulatory requirements and enhance workplace safety
  • Led investigations into safety incidents and performed root cause analyses to prevent recurrence, fostering a culture of continuous improvement
  • Assessed existing PSM and reliability systems, including mechanical integrity programs, to evaluate effectiveness and recommend enhancements
  • Authored and updated operating and maintenance procedures to ensure safety and compliance with industry standards
  • Collaborated closely with site personnel across all levels to implement PSM initiatives and enhance operational reliability
  • Successfully conducted multiple audits in compliance with Environmental Protection Agency (EPA) regulations, demonstrating adherence to government mandates and promoting environmental sustainability
  • 2 Year Contract
  • Enhanced overall process safety and operational reliability through the development of tailored safety management systems
  • Fostered a collaborative approach to safety, engaging site personnel in PSM initiatives and driving cultural change
  • Effectively managed and completed regulatory audits, resulting in increased compliance and minimized risk of non-conformance

Project Controls Specialist II

Marathon Oil Refinery
11.2011 - 11.2014
  • Company Overview: 3 Year Contract
  • Verified subcontractors' daily reports in accordance with contract requirements for timely reimbursement
  • Monitored daily cost control activities associated with various projects, ensuring adherence to budgetary constraints
  • Served as Payroll Coordinator, handling all payroll-related functions and ensuring compliance with company policies
  • Managed human resources tasks, facilitating staff coordination and communication across project teams
  • Initiated, developed, and monitored Material Management requisition and receiving processes to streamline operations
  • Created and implemented a comprehensive Project Closeout procedure for subcontractors to ensure systematic completion of projects
  • Conducted audits of subcontractor invoices to identify and rectify discrepancies, enhancing financial accuracy
  • Specialized in Project Controls, Cost Control, and Project Closeout, leveraging expertise to optimize project performance
  • 3 Year Contract

Project Information Manager

BP-Husky Refinery
04.2011 - 08.2011
  • Company Overview: Nexus Engineering
  • Developed and maintained data extraction and transformation packages, ensuring efficient data handling and analysis
  • Designed and implemented new databases, tables, views, and stored procedures, tailoring solutions to meet organizational needs
  • Retrieved and analyzed data to prepare detailed reports that supported the company's operational requirements
  • Collaborated closely with users and the Director of Information Management Systems to analyze and develop innovative tools and processes for enhanced data management
  • Provided comprehensive user support for software applications, ensuring seamless user experiences and satisfaction
  • Successfully completed the contract two weeks ahead of schedule and under budget by $300,000.00, demonstrating effective project management and resource optimization
  • Nexus Engineering

Commercial Manager

ConocoPhillips Refinery
10.2007 - 02.2011
  • Company Overview: McCarthy Building Company
  • Conducted daily cost control activities, ensuring financial accuracy and accountability throughout project lifecycles
  • Managed payroll processing, owner billings, accounts payable and receivable, purchasing, requisitioning, and point of sale (POS) operations
  • Oversaw subcontract agreements, AIA billing, and time and material billing, streamlining financial operations and improving efficiency
  • Leveraged tax-exempt status knowledge on special projects across various refineries to identify cost-saving opportunities, resulting in over $500,000 in savings for the company
  • Proactively contacted vendors and contractors to rectify previously paid taxes, successfully recovering funds for the previous year and implementing strategies to avoid future discrepancies
  • McCarthy Building Company

Document Control Manager

BP Husky Toledo Refinery
05.2006 - 09.2009
  • Managed documentation control processes for various presentations, projects, and manuals, ensuring accuracy and accessibility
  • Developed and maintained databases to track and organize engineering documents
  • Ensured compliance with engineering standards and financial controls to support operational integrity
  • Conducted research on vault materials to facilitate proper documentation and archiving
  • Scanned and verified engineering drawings for entry into the project database, ensuring up-to-date information was readily available
  • Successfully completed projects ahead of schedule through effective time management and organizational skills
  • Enhanced the efficiency of document retrieval processes, significantly reducing downtime for engineering teams
  • Played a pivotal role in improving compliance rates for regulatory documentation through meticulous attention to detail
  • Streamlined project documentation processes, contributing to a more cohesive workflow for project teams

Purchasing Assistant Manager

Sunoco Oil Company
11.2005 - 05.2006
  • Managed daily materials management services to ensure efficient procurement processes and supply chain operations
  • Conducted negotiations for purchasing materials, ensuring optimal pricing and favorable terms to support company objectives
  • Executed material control activities by monitoring inventory levels, forecasting material needs, and ensuring timely replenishment
  • Performed comprehensive evaluations of suppliers and contractors, assessing performance, reliability, and compliance with company standards
  • Collaborated closely with cross-functional teams to align procurement strategies with operational requirements and company goals

Education

Associate of Applied Science (AAS) - Applied Science

Owens State College
Toledo, OH
12.2007

Skills

    MS Office 365

    Teams

    Adobe Pro

    Salesforce

    Alden One

    NJUNS

    Scheduling

    Project Management

    Vendor Management

Certification

  • ServSafe
  • OSHA 10
  • Food Handler Certification
  • OSHA 30

Timeline

Joint Use Coordinator III

Mountain LTD / Ziply Fiber
08.2023 - Current

Billing Manager/Drafter

B & M Ashman Inc.
12.2019 - 07.2023

Banquet Director

Treetops Resort
12.2018 - 12.2019

Front of House Manager

Southwood's Pub and Grill
11.2016 - 11.2018

Process Safety Management (PSM) Specialist

Marathon Oil Refinery
11.2014 - 11.2016

Project Controls Specialist II

Marathon Oil Refinery
11.2011 - 11.2014

Project Information Manager

BP-Husky Refinery
04.2011 - 08.2011

Commercial Manager

ConocoPhillips Refinery
10.2007 - 02.2011

Document Control Manager

BP Husky Toledo Refinery
05.2006 - 09.2009

Purchasing Assistant Manager

Sunoco Oil Company
11.2005 - 05.2006

Associate of Applied Science (AAS) - Applied Science

Owens State College

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Christina Burkhart