CHRISTINA CAMERON
Englewood,New Jersey
Summary
Highly motivated, results-driven professional seeking a challenging position within your organization. Committed to utilizing my skills and experience, and contributing to the success. I am a customer-focused professional with a background in hospitality and support services. Known for completing tasks with high productivity and efficiency. Skilled in inventory management, customer service, and organizational protocols. Excel in communication, problem-solving, and teamwork, ensuring seamless operations in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Attendant/Housekeeper Aide
Grand Bahia Principe-Laundry
Runaway Bay, St. Ann
02.2023 - 05.2024
- ● Ensure all cleaning supplies are in stock and indicate
any
shortages to the general manager.
● Control levels of all linens, including the number of items,
their
conditions and their locations to ensure they are well
distributed and
stored safely as well as adding necessary supplies.
● Disinfect high touch services such as door handles, elevator
buttons and light switches.
● Record laundry and dry cleaning process, and transaction.
● taking found items to the lost and found area.
● Operate washing machine and dryer to wash and clean
hotel articles such as: Linens, towels, drapes and uniforms.
● Checking all appliances in the roommate clean and in good
working conditions.
● knock to announce self before entering, Providing laundry
services to guests and any other relatable duties assigned.
● Neatly making beds, stocking bath linens according to
standard.
Patient Care Assistant
CHANDOLU GLOBAL HEALTH CARE
Kingston, Jamaica
01.2023 - 04.2023
- Monitoring basic patient health, such as vital signs and overall condition.
- Running errands to the test lab with patients' referrals.
- Taking patient histories, and maintaining documentation.
- Arranging and organizing company equipment.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Collected and labeled specimens to prepare for delivery to laboratory.
Licensed Practical Nurse
WHYTE'S NURSING HOME
Kingston, Jamaica
12.2009 - 01.2023
- Taking and monitoring patients' vital signs.
- Assisting patients with eating, dressing, and bathing.
- Administering medication.
- Communicating changes in patient behavior or health status to nurses, physicians, and family members.
- Maintaining accurate patient records.
- Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
- Conducted regular rounds to assess the status of assigned patients.
Technical Support Agent/Customer Service
IBEX GLOBAL
Kingston, Jamaica
02.2019 - 02.2022
- Talking to customers through a series of actions to resolve a problem.
- Speaking to customers to quickly get to the root of their problem.
- Identify upselling opportunities to facilitate the sales of company products and services.
- Responding promptly to customer inquiries.
- Ensure customer satisfaction, and provide professional customer support.
- Knowing our products inside and out, so that you can answer questions.
- Created detailed documentation of customer interactions and troubleshooting steps taken.
Collection Agent/Customer Service Agent
FUSION BPO
Kingston, Jamaica
07.2012 - 07.2018
- Made and received calls to customers for payments.
- Offer assistance to the individual needs and requests of all customers.
- Ensure customer needs are responded to in a timely and efficient manner.
- Maintain customer confidentiality at all times.
- Process the customer's payment request.
- Performed research using online databases to locate missing customer data when necessary.
- Encouraged customers to pay due amounts on credit accounts, claims or overdrawn checks.
- Performed administrative functions for assigned accounts, recorded address changes and purged records.
- Educated debtors on the consequences of non-payment and potential resolutions.
Education
Diploma - Level 1,2, 3 certification in Allied Health Care. Practical Nurse
GLOBAL INSTITUTE OF CERTIFIED SPECIALIST
03.2024
High School Diploma - CXCs Obtained; English A, English B, Mathematics, Principles of Business, Principles of Account, Information Technology, Social Studies
EDITH DALTON JAMES HIGH SCHOOL
07.2007
Graduated With A Level 3 Diploma in Butler - House
HEART NSTA TRUST
Kingston, JaSkills
- Customer service
- Product knowledge
- Call center procedure
- Brand representation
- Service upselling
- Intelligent
- Productive
- Helpful
- Excellent communication skills
- Great analytical skills
- Patient
- Great people skills
- Pleasing personality
- Excellent disposition
- Goal-oriented
- Organized
- Punctual
- Team player
- Reliable
- Attention to detail
- Time management
- Disinfection techniques
- Laundry operations
- Inventory management
- Cleaning procedures
- Equipment maintenance
- Patient care
- Facility Familiarity
- Janitorial services
Timeline
Attendant/Housekeeper Aide
Grand Bahia Principe-Laundry
02.2023 - 05.2024
Patient Care Assistant
CHANDOLU GLOBAL HEALTH CARE
01.2023 - 04.2023
Technical Support Agent/Customer Service
IBEX GLOBAL
02.2019 - 02.2022
Collection Agent/Customer Service Agent
FUSION BPO
07.2012 - 07.2018
Licensed Practical Nurse
WHYTE'S NURSING HOME
12.2009 - 01.2023
Diploma - Level 1,2, 3 certification in Allied Health Care. Practical Nurse
GLOBAL INSTITUTE OF CERTIFIED SPECIALIST
High School Diploma - CXCs Obtained; English A, English B, Mathematics, Principles of Business, Principles of Account, Information Technology, Social Studies
EDITH DALTON JAMES HIGH SCHOOL
Graduated With A Level 3 Diploma in Butler - House
HEART NSTA TRUST
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