Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Field Accounting Office Manager
Performance Contractors, Inc
Charlotte, NC
01.2020 - Current
Coordinates timesheets and time data for multiple jobs to complete necessary payroll data for all field employees.
Supports site supervision with clerical needs at the site level.
Compiles accurate payroll data for PCI Payroll Department. Troubleshoots any payroll issues.
Ensures time is paid timely and accurately.
Handles all confidential information in a professional manner.
Assist Site Supervision with obtaining correct work order, purchase order information necessary for correct billing.
Assists in resolving any billing rejections by site coordinators with site supervision.
Assist employees in completing any paperwork for Administrative Offices, if needed.
Assists Site Management with clerical support, including but not limited to answering phones, word processing, documentation, and reporting.
Clinic Administrator
Massage Envy
Charlotte, NC
06.2014 - 01.2020
Managed the daily operations of the clinic.
Assisted franchise owner in setting and achieving all membership and retail sales goals and profitability.
Managed sales associates, massage therapists, and esthetician staff.
Trained, monitored, and coached the performance of sales associates. Responsible for establishing and monitoring staff and therapist work schedules.
Responsible for all human resource functions for clinic staff and therapists, including payroll, interviewing, hiring, training, evaluating performance, scheduling work, conducting staff meetings, resolving concerns or disputes, disciplining, terminating, and related record keeping.