Experienced Professional committed to a high standard of cleanliness and safety in order to provide the best customer service to all Enterprise patrons.
Overview
11
11
years of professional experience
Work History
Singer
Self Employed
05.2015 - Current
Leader & Tour Manager of Minor Mischief a Cappella, the Mistletones Caroling Group, and Rotating member of several corporate bands
Ensured accurate record-keeping & Maintained confidentiality of sensitive information
Lifeguard
YWCA Minneapolis
01.2017 - 08.2023
Ensured swimmer safety by remaining proficient in first responder skills, enforcing rules and vigilantly monitoring pool area.
Automotive Detailer
Enterprise Rent-A-Car
02.2017 - 06.2023
Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
Collaborated with team members to ensure consistent quality and timely completion of tasks.
Cleaned, sanitized, and inspected interior and exterior of vehicles for cleanliness, and promptly identified & reported any damage to the vehicles.
Maintained car detailing equipment and supplies in optimal condition for daily demands.
Guest Entertainer
Norwegian Cruise Line
02.2016 - 08.2016
Completed Sailor Training with high marks and actively participated in safety drills & training are last once a week.
Performed physically demanding shows with a smile
Sales Agent - Duluth Airport
Enterprise Rent-A-Car
07.2014 - 02.2016
Provided fast and friendly customer service, while also keeping customers fully informed of rental options for Enterprise, Alamo & National.
Excellently operated the unique reservation and rental computer system only available at airports.
Assisted call-in customers with questions and orders.
Explained features and advantages of Damage Waivers, Full Coverage Insurance, Car Class Upgrades, and other additional benefits available when renting with us.
Expanded client base by encouraging walk-ins, and effectively presenting product offerings.
Education
Bachelor Of Applied Science - Psychology
University of Minnesota, Duluth
Duluth, MN
05.2016
Skills
Excellent attention to detail & time management skills
Flexible & adaptable: able to change tasks quickly as new developments become more or less urgent
Excellent focus: great at staying on task despite a hectic or distracting environment