Compassionate and ambitious customer service expert serving the healthcare, medical and hospital setting for the past 11 years. I am looking to bring my diverse skillset to the healthcare industry.
Overview
4
4
years of professional experience
Work History
Patient Coordinator
Touch Medspa
09.2022 - Current
Explained upcoming treatment preparation, instructions, and other facts to patients.
Worked with patients to schedule medical procedures.
Maintained confidentiality of patient data and condition to safeguard health information.
Acted as main point of contact for patients, Medical estheticians, and nurse injectors by closely reviewing schedule for the spa and patient information.
Maintained high levels of communication.
Upheld confidentiality requirements and regulatory compliance guidelines.
Answered a multi-line telephone, booked, rescheduled and canceled patient appointments.
Administrative Assistant
BIC TEI Investors
03.2019 - 08.2019
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Created and maintained databases to track and record customer data.