Summary
Overview
Work History
Education
Accomplishments
Software
Crafts with my Friends/Family
Work Availability
Skills
Timeline
Manager
Christina Castro

Christina Castro

Manager
Riverton,WY

Summary

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work History

Cashier\Stocker

Dollar Tree
Riverton, WY
05.2019 - 06.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Shift Manager

McDonald's Restaurant
Lander, WY
07.2019 - 01.2023
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Trained and mentored new employees to maximize team performance.
  • Excelled in every store position and regularly backed up front-line staff.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Tracked receipts, employee hours, and inventory movements.

Laborer Worker

Shote Crete Construction
Dubois, WY
07.2018 - 12.2018
  • Prepared job sites by removing debris and setting up materials and tools.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Organized materials, tools, and equipment to supply team members.
  • Measured, marked and recorded openings and distances to designate areas for construction work.

Housekeeper

Hampton Inn By Hilton
Riverton, WY
05.2018 - 08.2018
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Operated electronic backpack vacuums and floor sweepers.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Changed bed linens and collected soiled linens for cleaning.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Sorted, laundered and put away various laundry items.

Education

GED -

Central Wyoming College
Riverton, WY
05.1997 - 05.1999

Accomplishments

  • Trained and mentored [dozon +] employees.
  • Completed manager training program in 2022 plus surf safe certified
  • Supervised team of [ 11 to 2 ] staff members.

Software

Word processor

Trained on system program

Crafts with my Friends/Family

Making Calenders , wood engraving ,curtain & a variety of ideas to help improve self-esteem or areas of a more personal mannor.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Training and Development

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Timeline

Shift Manager

McDonald's Restaurant
07.2019 - 01.2023

Cashier\Stocker

Dollar Tree
05.2019 - 06.2023

Laborer Worker

Shote Crete Construction
07.2018 - 12.2018

Housekeeper

Hampton Inn By Hilton
05.2018 - 08.2018

GED -

Central Wyoming College
05.1997 - 05.1999

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