Christina Causer
Midvale,UT
Summary
Experienced Office Management and Executive Assistant experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings. Coachable and trainable proven.
Overview
5
5
years of professional experience
Work History
Office Coordinator
Block Via Motion Recruiters
04.2023 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Oversee accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Routed correspondence to facilitate timely communication between team members, customers and vendors.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Design flyers, posters. announcements, and games to boost morale, office attendance, and slack interaction.
- Design Google slide deck for company website.
- Redesign assist of company website features and logo.
Office Coordinator/Executive Personal Assistant
Citadel Engineering
09.2022 - 01.2023
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Cultivated client and vendor loyalty by proactively reaching out with follow-ups and status updates.
- Managed executive CEO calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Transcribed dictated information to provide clearly written communication.
- Conducted research and analyzed data to provide detailed reports on various business topics.
Senior Benefits Consultant (Remote)
GoHealth
05.2021 - 01.2022
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Researched and evaluated new benefits programs to select cost-effective providers and coverage levels.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Interviewed applicants and explained scope of different available benefits.
Associate
FedEx Office
01.2020 - 05.2020
- Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust.
- Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Worked with customers to pack items according to specific desires and requirements.
Store Manager/Lead Brand Ambassador
Bluprint An NBCUniversal
11.2019 - 01.2020
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
Men’s Basics Supervisor
Kohl’s
10.2018 - 01.2020
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
FlexPert
Enjoy Technology
02.2019 - 11.2019
- Managed customer accounts to secure customer satisfaction and repeat business.
- Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
- Set and achieved company defined sales goals.
- Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
- Trained and mentored new sales representatives.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Skills
- Office Management
- Records Management
- Business Administration
- Office Supplies and Inventory
- Travel Management and Coordination
- Project Management
- Correspondence Management
- Vendor Relations
- Inventory Auditing
- Inventory Coordination
- Scheduling
- Call Screening
- Knowledge of Office Equipment
- Customer Feedback
- Customer Retention
- Administration and Operations
- Staff Training
- Handling Complaints
- Meeting Coordination and Support
- Printing Materials
- Schedule Coordination
- Client Relations
- Office Reception
- Vendor Engagement
- Microsoft Office
- Accounts Payable and Accounts Receivable
- Meeting Organization
- Customer Service Management
- Cross-Functional Collaboration
- Supply Replenishment
- Business Correspondence Writing
- Client Relationship Management
- Mail Handling
- Inquiry Requests
- Reading Comprehension
- Staff Management
- Community Relationships
- Maintenance Scheduling
- Ground Transportation
- Customer Service
- Vendor Management
- Technical Support
- Strategic Planning
- Departmental Support
- Call Transfers
Timeline
Office Coordinator
Block Via Motion Recruiters
04.2023 - Current
Office Coordinator/Executive Personal Assistant
Citadel Engineering
09.2022 - 01.2023
Senior Benefits Consultant (Remote)
GoHealth
05.2021 - 01.2022
Associate
FedEx Office
01.2020 - 05.2020
Store Manager/Lead Brand Ambassador
Bluprint An NBCUniversal
11.2019 - 01.2020
FlexPert
Enjoy Technology
02.2019 - 11.2019
Men’s Basics Supervisor
Kohl’s
10.2018 - 01.2020