Christina C. Bock
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CSEY Advocate
Midland County Barbara Culver Juvenile Detention Center
05.2024 - 12.2024
- Respond to victims immediately by going to the victim's location, providing emotional support and advocacy.
- Focus on the needs of the youth replacing the harmful bond with the trafficker with a healthy trauma-bond.
- Provide case management as needed to meet the needs of the victim and family.
- Establish alliance and healthy relationship by providing in-person support to the victim where needed.
- Personally stay with the victim or ensure that a designated advocate, surrogate or approved parent or guardian is present during the first 24 to 72 hours.
- Participate in ongoing Multi-Disciplinary Teams (MDTs) sharing information to make initial and subsequent plans to meet the needs of the victim.
- Maintain a healthy advocate relationship with the victim throughout their journey to recovery.
- Document all information resulting from the advocate relationship.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Fostered collaborative team environment, leading to more effective case strategy development and execution.
Administrative Assistant
Midland County Commissioner Court
02.2024 - 05.2024
- Attend and record all Commissioner Court meetings.
- Assists the County Commissioners with department budget.
- Strong social media management skills.
- Advance the profiles of Midland County by securing competitive grant funding.
- Track all grant and foundation activities, including identification of grant opportunities, project and proposal development and writing.
- Assist in reconciling and generating financial reports for grant reports and assist in database entry and monthly/quarterly reconciliations.
- Writes resolutions and proclamations for the Commissioners Court.
- Prepares requisition for purchase orders and maintains inventory for the Commissioners.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Family Coach/Case Manager
Buckner Children and Family Hope Center
01.2023 - 09.2023
- Conduct follow-up interviews with clients/families as indicated by the program and individualized service plans.
- Provide case management services including reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals.
- Coordinate services for group and individualized therapy for assigned families/clients as appropriate.
- Work with the Community Coordinator on creating and hosting classes and workshops to engage community and educational programming aligned with the FHC framework.
- Work with community collaborators to enhance the Family Hope Center adult educational programming.
- Provide leadership, support, promotion, and direction to Family Hope Center ministries by evaluating data from evidence-based curriculums pre/post-test and developing action plans using available resources, leadership, and volunteers.
- Discuss the needs of client families with Case Managers and Community Coordinator.
- Ensure our program and services align with the Family Strengthening Framework and core programs.
- Timely and accurately compile and analyze intake and referral information to assess clients/families’ needs and complete the enrollment process.
- Provide FHC core classes such as Faith and Finance, Work Life, Jobs for Life, Nurturing Parenting, and other approved curriculums.
- Served as a resource for families by connecting them to relevant community services and assistance programs.
- Collaborated with other professionals, such as therapists and social workers, to provide a holistic support system for families.
- Developed personalized action plans for each family to foster growth and positive change.
- Evaluated program effectiveness using client feedback surveys and outcome measures, adjusting approaches accordingly for continuous improvement.
- Conducted comprehensive assessments to identify areas of improvement within family dynamics.
- Implemented evidence-based practices in coaching sessions to promote lasting improvements in family functioning.
- Provided tailored coaching sessions based on individual family needs and circumstances.
- Established trust with clients by maintaining confidentiality and professionalism in all interactions.
- Promoted a safe environment during coaching sessions by establishing clear boundaries and expectations with clients.
- Managed caseload effectively, ensuring timely documentation of progress notes and accurate recordkeeping.
- Assisted families in setting realistic goals and supported them through the process of achieving those objectives.
- Enhanced family communication by conducting regular coaching sessions and providing actionable feedback.
- Empowered parents to make informed decisions for their children''s education, health, and overall wellbeing.
- Facilitated workshops on parenting skills, stress management, and self-care for the betterment of family life.
- Encouraged individuals and family members to develop and use skills and strategies for constructively confronting problems.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Office Manager/Paralegal
Ashley Law Firm
04.2021 - 08.2021
- Managing a caseload of approximately 250 or more.
- Updating and maintaining the attorney’s private calendar, court calendar, and calendaring for court settings.
- Investigate facts and laws to determine causes of action and prepare cases.
- Conduct detailed client intake and enter information into the company database.
- Maintain ongoing communication with opposing parties from the discovery to the trial phase.
- Direct and coordinate delivery of subpoenas and proper service.
- Assist the attorney in preparing answers and providing documentation and information for discovery requests.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
- Conferred with clients and other involved parties to gather and track case information.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
Criminal Law Paralegal
M. Scott Layh Law Office
01.2021 - 04.2021
- Scheduled and maintained client appointments and court date calendars.
- Guided and assisted attorneys in the development and management of criminal cases.
- Conducted investigation of various criminal litigations and performed legal record searches.
- Informed clients about pending court dates and communicated case status.
- Researched and handled all criminal litigation and issues of the organization.
- Created and filed motions, pleadings, subpoenas, and legal documents.
- Archived and maintained all case dockets and files, manually and electronically.
- Protected all sensitive information and documents and maintained their confidentiality.
- Developed and maintained professional relationships with clients, attorneys, and court officials.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
- Conducted detailed client intakes and entered information into company database.
- Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
- Contributed to successful case outcomes through diligent fact investigation and witness interviews.
- Assisted in drafting legal documents, ensuring compliance with court requirements and deadlines.
- Enhanced case preparation efficiency by organizing and maintaining comprehensive digital filing system.
Human Resource Generalist
Odessa Regional Medical Center
02.2020 - 12.2020
- Provide personnel policy and procedure guidance to employees and management.
- Maintain up-to-date knowledge of federal and state employment law and compliance requirements.
- Coordinate open enrollments, changes, and training for employee benefits programs.
- Respond to human resources-related inquiries.
- Assist with payroll processing.
- Create and distribute internal communications regarding status changes, benefits, or company policies.
- Administer new employee onboarding and orientation.
- Develop and maintain talent management processes.
- Process complaints regarding sexual harassment, discrimination, or other instances of workplace harassment and assist in any necessary investigations and disciplinary actions.
- Maintain employee personnel records.
- Conduct exit interviews and recommend corrective action if necessary.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Collaborated with managers to identify and address employee relations issues.
- Developed and monitored employee recognition programs.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Education
Master of Arts - Public Administration
Sul Ross State University
Alpine, TX12.2024
Bachelor of Arts - Applied Science, Legal Studies and Management
University of Houston in Victoria
Victoria, TX05.2016
Associate of Applied Science - Paralegal Studies
Odessa College
Odessa, TX12.2014
Associate of Arts - General Studies
Odessa College
Odessa, Texas12.2014
Skills
- Fluent in Spanish and English
- Understanding of HR Practices
- Familiarity with Labor Laws
- OSHA Regulations Knowledge
- Management of Personnel Compliance
- Critical Analysis Skills
- Effective Writing Skills
- Strong Verbal Communication
- Strong Interpersonal Communication
Certification
- Level I - Paralegal Certificate
- Level II - Advanced Paralegal Certificate
- Border Security and Homeland Administration
- Public Notary
Affiliations
- Phi Theta Kappa Honor Society
- State Bar of Texas Paralegal Division
- Legal Aid of Northwest Texas Advisory Board
- National Society of Leadership and Success
- Pre-law Association with Sul Ross State University
- Student Government with Sul Ross State University as a Senate Leader
- Pi Sigma Alpha Honor Society
Timeline
CSEY Advocate
Midland County Barbara Culver Juvenile Detention Center
05.2024 - 12.2024
Administrative Assistant
Midland County Commissioner Court
02.2024 - 05.2024
Family Coach/Case Manager
Buckner Children and Family Hope Center
01.2023 - 09.2023
Office Manager/Paralegal
Ashley Law Firm
04.2021 - 08.2021
Criminal Law Paralegal
M. Scott Layh Law Office
01.2021 - 04.2021
Human Resource Generalist
Odessa Regional Medical Center
02.2020 - 12.2020
- Level I - Paralegal Certificate
- Level II - Advanced Paralegal Certificate
- Border Security and Homeland Administration
- Public Notary
Master of Arts - Public Administration
Sul Ross State University
Bachelor of Arts - Applied Science, Legal Studies and Management
University of Houston in Victoria
Associate of Applied Science - Paralegal Studies
Odessa College
Associate of Arts - General Studies
Odessa College
Similar Profiles
Thomas HicksThomas Hicks
Juvenile Correctional Officer at Douglas County Juvenile Detention CenterJuvenile Correctional Officer at Douglas County Juvenile Detention Center
Jason JonesJason Jones
Correctional Officer at St. Clair County Juvenile Detention CenterCorrectional Officer at St. Clair County Juvenile Detention Center
San Juanita MartinezSan Juanita Martinez
Youth Advisor at Garza County Juvenile Detention CenterYouth Advisor at Garza County Juvenile Detention Center