Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Chacon

Eagle Pass

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Housekeeping Room Attendant

Target Skillman
07.2023 - Current
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Laundry Aide

Target Railhead
01.2023 - 02.2023
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Collected soiled linens and clothing and pretreated stains.
  • Maintained safety practices at all times to protect personnel and laundry loads.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Evaluated garments to segregate delicate and non-delicate items, providing extra scrutiny to easily damaged clothing.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.

Housekeeping Aide

Target Hospitality
02.2019 - 03.2020
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Removed soiled sheets, washcloths and towels.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Prepared rooms with top-notch standards every time.
  • Removed dirt, dust, grease and from surfaces using proper solutions.
  • Adhered to optimal standards for cleanliness, appearance and service.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Manager's Assistant

Dollar General
04.2014 - 09.2017
  • Ran errands to support daily needs of management.
  • Responded to and directed incoming calls and other communication.
  • Resolved basic computer and office equipment issues through troubleshooting.
  • Scheduled meetings and managed calendar.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Attended monthly sales meetings and reported pertinent information to employees.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Field Supervisor

Comanche Ranch
07.2014 - 05.2015
  • Supervised field operations teams to complete projects within established timelines.
  • Monitored employee performance for compliance with regulations and policies.
  • Investigated issues and developed effective solutions.
  • Met with customers to resolve issues and build productive relationships.
  • Kept teams on task to complete milestones on time.
  • Evaluated performance and progress, and made proactive adjustments.
  • Presented weekly and monthly performance reports to demonstrate team progress.
  • Mentored team members in best practices to increase sales performance.
  • Developed and implemented effective strategies to maximize productivity and minimize costs.
  • Identified development and improvement areas and set up training to bridge learning gaps.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Created and implemented plans to maximize efficiency of workers.

Online Supervisor

Khols Department Store
07.2012 - 03.2013
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored workflow to improve employee time management and increase productivity.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

GED -

Texas A&M International University
Laredo, TX
02.2012

Skills

  • Care of Fine Art
  • Chemical Cleaners
  • Supply Inventory Management
  • Stocking Bathrooms
  • Folding Clean Laundry
  • Company Guidelines
  • Microsoft office
  • Bilingual
  • Service Quality

Timeline

Housekeeping Room Attendant

Target Skillman
07.2023 - Current

Laundry Aide

Target Railhead
01.2023 - 02.2023

Housekeeping Aide

Target Hospitality
02.2019 - 03.2020

Field Supervisor

Comanche Ranch
07.2014 - 05.2015

Manager's Assistant

Dollar General
04.2014 - 09.2017

Online Supervisor

Khols Department Store
07.2012 - 03.2013

GED -

Texas A&M International University
Christina Chacon