Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Housekeeping Room Attendant
Target Skillman
07.2023 - Current
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Restocked room supplies such as facial tissues for personal touch with every job.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Laundry Aide
Target Railhead
01.2023 - 02.2023
Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
Collected soiled linens and clothing and pretreated stains.
Maintained safety practices at all times to protect personnel and laundry loads.
Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Operated traditional and computer-operated washers and dryers while observing all safety protocols.
Evaluated garments to segregate delicate and non-delicate items, providing extra scrutiny to easily damaged clothing.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Housekeeping Aide
Target Hospitality
02.2019 - 03.2020
Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
Removed soiled sheets, washcloths and towels.
Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
Prepared rooms with top-notch standards every time.
Removed dirt, dust, grease and from surfaces using proper solutions.
Adhered to optimal standards for cleanliness, appearance and service.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Restocked room supplies such as facial tissues for personal touch with every job.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Manager's Assistant
Dollar General
04.2014 - 09.2017
Ran errands to support daily needs of management.
Responded to and directed incoming calls and other communication.
Resolved basic computer and office equipment issues through troubleshooting.
Scheduled meetings and managed calendar.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Attended monthly sales meetings and reported pertinent information to employees.
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Mentored team members to enhance professional development and accountability in workplace.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Field Supervisor
Comanche Ranch
07.2014 - 05.2015
Supervised field operations teams to complete projects within established timelines.
Monitored employee performance for compliance with regulations and policies.
Investigated issues and developed effective solutions.
Met with customers to resolve issues and build productive relationships.
Kept teams on task to complete milestones on time.
Evaluated performance and progress, and made proactive adjustments.
Presented weekly and monthly performance reports to demonstrate team progress.
Mentored team members in best practices to increase sales performance.
Developed and implemented effective strategies to maximize productivity and minimize costs.
Identified development and improvement areas and set up training to bridge learning gaps.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Trained workers in proper methods, equipment operation and safety procedures.
Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
Created and implemented plans to maximize efficiency of workers.
Online Supervisor
Khols Department Store
07.2012 - 03.2013
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Monitored workflow to improve employee time management and increase productivity.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Developed and implemented customer service policies to enhance satisfaction.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.