CHRISTINA CHAMPAGNE
New Iberia,LA
Summary
Proactive Secretary with extensive experience in office administration and customer service. Proficient in handling multi-line phone systems, managing electronic filing systems, and optimizing office supply inventory. Brings strong organizational skills and a commitment to enhancing office efficiency and communication.
Professional Secretary with over 30 years of experience managing daily administrative support tasks and operations in Electrical industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
30
30
years of professional experience
Work History
Secretary
Bayou Electric & Specialty
01.1995 - 10.2024
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Maintained visitor log for entering and leaving facility for security purposes.
- Streamlined invoice processing to ensure timely payments and financial operations.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Collected [Type] payments, processed transactions and updated relevant records.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Education
High School Diploma -
New Iberia Senior High
New Iberia LA05-1986
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- Multi-Line Phone Systems
- Supply Ordering
- Mail distribution
- Accounts receivable
- Payment posting
Accomplishments
- Achieved good results by completing all my duties with accuracy and efficiency.
Languages
English
Timeline
Secretary
Bayou Electric & Specialty
01.1995 - 10.2024
High School Diploma -
New Iberia Senior High
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