Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Chappell

Montevallo,AL

Summary

Enthusiastic cashier working for 2 years in the food industry, and three years in the grocery industry. Eager to expand work experience. Exceptional customer service, organizational and communication skills with an optimistic attitude. I am a time efficient, hard working, and loyal employee. At Sprouts Farmers market I was originally hired as a deli clerk. After working there for about 8 months I was promoted to Back up Administrative Coordinator and had been crossed trained in every other department of the store. Additional responsibilities of opening, closing and making sure customer satisfaction was a main priority. Acknowledged customer issues and resolved their problems quickly and efficiently. Evaluated the customers' needs and provided service options to meet their requirements. Followed up with customers ensuring their satisfaction with their purchases. Greeted customers and offered them assistance where possible. Left the workforce to pursue higher education.

Overview

6
6
years of professional experience

Work History

Sales Associate

AT&T
04.2023 - 10.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Back up Administrative Coordinator

Sprouts Farmer Market
05.2019 - 10.2022
  • Liaised between employees and upper-level management and resolved issues.
  • Managed daily communications with staff to disseminate schedules and overviews, program updates and announcements.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.

Cashier/Server

Nothing but Noodles
08.2017 - 03.2019
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Learned roles of other departments to provide coverage and keep store operational.

Education

Bachelor of Arts - Art

University of Montevallo
Montevallo, AL
05.2024

High School Diploma -

University of Montevallo
Montevallo, AL
05.2023

Skills

  • Quality Customer Service
  • Multitasking and Organization
  • Complex Problem Solving
  • Good attitude
  • Quick learner
  • Data Entry
  • Time Management
  • Documentation and Recordkeeping

Timeline

Sales Associate

AT&T
04.2023 - 10.2023

Back up Administrative Coordinator

Sprouts Farmer Market
05.2019 - 10.2022

Cashier/Server

Nothing but Noodles
08.2017 - 03.2019

Bachelor of Arts - Art

University of Montevallo

High School Diploma -

University of Montevallo
Christina Chappell