Christina Chimento
Manalapan ,NJ
Summary
Experienced Sales, Business Development, and Operations Management professional with over 10 years of expertise in the fashion and beauty industry. Specialized in merchandising and vendor relationships, demonstrated success in product line management, supply chain optimization, and ensuring client satisfaction in the garment sector. Skilled in team coaching, operational process redefinition, and revenue growth through strategic partnerships.
Overview
7
7
years of professional experience
Work History
Director of Operations & Logistics
Castle Couture
06.2021 - Current
- Spearheaded special orders department by ensuring timely delivery of >50k purchase orders annually
- Defined and monitored KPIs and ensured compliance through shipping partners; Improved ship time and accurate delivery by ~50%
- Improved workflows, service level agreements and standard operation practices resulting in increased operational efficiency, 25% improvement in order accuracy and >70% improvement in timely delivery
- Oversaw day-to-day production activities in accordance with business objectives.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Top performing team member measured on successful and accurate purchase order delivery, reducing company costs in FOB terms, and managing merchandise to ultimately maximize company revenue
- Owned customer facing role by updating brick and mortar and e-commerce clients with order status and expected delivery time
- Monitored budget and utilized operational resources.
- Conducted bi-weekly meetings with vendor production teams, resulting in 100% accurate merchandise, mockups and sketches for both in-store samples and clients
- Reviewed all stock line sheets quarterly, managing product volume, lucrative markups and improving client selection
- Built deep relationships with vendors from inception to closing to ensure needs were met, expectations were exceeded and transfer to servicing and client success was seamless
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Mentored and coached team members to foster productive and engaging work environment.
National Account Executive, Business Development & Education
Londontown USA
03.2020 - 05.2021
- Identified profitable business leads and built pipeline of prospective customers.
- Improved bottom-line profits by creating new product penetration and retail market opportunities.
- Increased market penetration by growing brand awareness.
- Brought lapsed accounts back to active status and providing additional revenue.
- Spearheaded corporate B2B accounts
- Tracked sales data to assess trends and make proactive strategy changes.
- Developed and executed business plans
- Boosted sales by 67%, territory by 50% using cross-selling techniques.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Provided analytical rationale to identify, develop and implement activities within allocated account base.
- Achieved 100% account retention rate and success rate
- Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
- Orchestrated meetings with accounts
- Opened new national account customers across US and international markets and increased product sales to over $3 million.
Account Executive, Outside Sales
IT Cosmetics
01.2018 - 03.2020
- Achieved or exceeded company-defined sales quotas of $250 per hour.
- Set and achieved company defined sales goals.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Maintained current knowledge of evolving changes in marketplace.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Built and maintained relationships with district managers and key leaders.
- Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
- Directed training and performance monitoring for 32 retail locations (Ulta, Macy's, Sephora)
Education
MBA - Fashion Business
LIM College
New York, NY05.2025
BBA - Fashion Merchandising
LIM College
New York, NY05.2020
Skills
- Proficient in Yunique PLM
- Business Management
- KPI Tracking
- Performance Improvement
- Data Analysis
- Operational Efficiency
- Strategic planning and execution
- Operations Oversight
- Data Management
Awards
- Certified Business Consultant, IAP of America
- Fashion Merchandising Scholar Program
- Product Life Cycle Management Software Certification
- Certified Basic and Advanced Makeup Artistry
Websites
Timeline
Director of Operations & Logistics
Castle Couture
06.2021 - Current
National Account Executive, Business Development & Education
Londontown USA
03.2020 - 05.2021
Account Executive, Outside Sales
IT Cosmetics
01.2018 - 03.2020
MBA - Fashion Business
LIM College
BBA - Fashion Merchandising
LIM College
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