Christina Clancy Daoud

Human resources professional with extensive background in developing and executing HR strategies that align with business objectives. Known for strong focus on team collaboration and achieving results through effective talent management and employee development. Reliable and adaptable, possessing key skills in organizational development and performance management, ensuring productive and cohesive workforce.

• Compass, Boston, MA, 12/01/18, Present, Realtor, Operations/Property Management, Oversee all phases of the customer experience, supporting and advising clients throughout a real estate transaction., Partnering with property management companies to ensure projects are completed on time within scope and budget., Establish timelines and calculate labor and material costs., Trusted advisor for clients during the buying, selling, rental and construction process., Oversee details regarding obtaining permits, design evaluations and certifications., Manage labor costs & schedule for each project., Performs negotiations on behalf of my customers., Negotiate with vendors, suppliers and subcontractors., Prepare and submit project estimates to clients., Work to build strong relationships with existing clients and establish new contact through networking., Work as a point of contact for contractors and property superintendents, fielding and responding to questions and responding to requests., Develop and foster strong relationships with clients by working to provide first in class customer service.
• Right Management (a ManpowerGroup company), Boston, MA, 07/01/06, 11/30/18, Manager, Regional Sales Support & Projects, Northeast & Mid-Atlantic Regions, Oversaw 14 direct-report Sales Project Managers and collaborated with 30 Vice Presidents of Business Development across both regions., Worked to develop business processes including billing and contracts to increase client/customer engagement and retention., Served as the local HR business partner by providing advice and counsel on all HR-related matters including, employee relations, performance management, organizational change, and compensation., Obtained MBTI certification to support organizational effectiveness, employment engagement and talent retention., Championed and led national and global projects supporting Career Transition and Talent Management solutions., Assisted in the designing and implementation of workforce strategies and solutions to optimize productivity and increase sales with our solutions., In partnership with business leaders supported in all aspects of people management including contract employees., Led talent reviews and collaborated in development succession plan for assigned regions and business units., Increased Northeast and Mid-Atlantic performance approximately 70% in partnership with Regional VP's to execute strategic business plans and introduction of Mandel Communications training., Championed a collaborative, cross-functional business model; standardized global and regional sales and business strategies across Sales, Human Resources, consulting, Finance, and Operations segments., Partnered with the Analytics team to introduce Tableau resulting in increased client and candidate satisfaction and retention while ensuring best in class in client/candidate experience.
• Right Management (a ManpowerGroup company), Boston, MA, 01/01/10, 12/31/13, Resource Director, Talent Management, Directed all resource requests and served as Project Manager and main Point of Contact for the Northeast Talent Management practice including responsibility for oversight of logistics, projects, staffing, deployment, and financial management., Tracked utilization and reviewed contracts to reconcile and manage FTE's and adjunct coaches met contract actual obligations., Coordinated with corporate legal counsel to review contracts, worked in customer-facing project leader roles., Mentored, trained and developed employees through transparency, constant engagement, and project and process ownership resulting in across the board commitments to quality and performance., Redesigned the new employee on-boarding process resulting in a more efficient integration process based on quality and organizational value., Built the organization's specialized skills portfolio by recruiting adjunct coaches with diverse skill sets., Provided coaching and development to the consulting team, providing constructive feedback in efforts to inspire and drive for successful outcomes in delivering first in class service to both internal and external clients.
• Right Management (a ManpowerGroup company), Boston, MA, 01/01/06, 12/31/10, Manager of Market Operations, New England & Connecticut, Held responsibility for administrative, financial, facilities, and real estate operations across the region., Managed client-sponsored Career Centers., Worked closely with the Director of Operations in the development of the regional budget and oversaw timely completion of operational and financial reporting., Worked closely with vendor-partners, clients, and staff., Recruited, hired, and trained Administrative teams in two markets., Streamlined the process for the entry of project information forms resulting in reduced time spent processing paperwork and increased revenue due to administrative efficiency., Recognized for successful facilities management of two Career Centers including relocation and renovations.

• Boston Ballet, Volunteer Association
• Rosie's Place, Volunteer
• Boston Veterans Shelter, Volunteer
• NY STEPS (NY GOV) Mentorship/Preparation for Job placement for the homeless

• Recruitment/Retention
• Cross Functional Collaboration
• Customer Service
• Problem Solver
• Performance management
• Project Manager
• Organizational Redesign
• Change Management
• Staff Development Programs
• Team Building and Leadership

• MBTI Certified
• Licensed Massachusetts Realtor