Christina Clark
Corsicana
Summary
Dynamic and detail-oriented professional with experience at Texas Mpp, excelling in shipping and receiving while ensuring order accuracy. Proven ability to adapt to changing priorities and enhance customer satisfaction through effective communication and troubleshooting. Skilled in box assembly and maintaining workplace cleanliness, consistently achieving high-quality standards in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Packer Associate
Texas Mpp
03.2024 - 12.2025
- Adapted quickly to new tasks and changing priorities in a fast-paced environment.
- Followed standardized procedures for quality control during packing operations.
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
Customer Care Specialist
Teleperformance USA
08.2022 - 09.2024
- Documented customer interactions in CRM system to ensure accurate record-keeping.
- Provided product knowledge and troubleshooting assistance to enhance customer satisfaction.
- Resolved customer inquiries efficiently across phone, email, and chat platforms.
Packer Associate
Mars Candy Factory
01.2020 - 09.2022
- Sorted and labeled products for shipment accuracy and organization.
- Maintained cleanliness and safety standards in packing area.
- Assisted in inventory management by tracking stock levels and reporting discrepancies.
- Collaborated with team members to streamline packing processes for improved efficiency.
- Wrapped and prepared finished goods for distribution according to specifications.
- Operated packaging machinery to ensure efficient product assembly.
Education
Associate of Science - Psychology
University of Phoenix
Tempe, AZ05.2012
Skills
- Box assembly
- Order picking accuracy
- Shipping and receiving
- Workplace cleanliness
- Deadline-driven mindset
- Adaptable to change
- Labeling expertise
- Customer Service
- Troubleshooting
- Typing
- Customer engagement
- Outbound calls
- Inbound calls
Timeline
Packer Associate
Texas Mpp
03.2024 - 12.2025
Customer Care Specialist
Teleperformance USA
08.2022 - 09.2024
Packer Associate
Mars Candy Factory
01.2020 - 09.2022
Associate of Science - Psychology
University of Phoenix