Christina Clevenger
ROCKLIN
Summary
Dedicated and compassionate program supervisor with over 10 years of experience supporting individuals with intellectual and developmental disabilities. Proven ability to lead teams, implement trauma-informed care, and deliver client-centered support services. Strong background in case management, behavior intervention, job development, and community integration. Certified in CPR/First Aid, RBT, and residential care facility administration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Day Program Supervisor
Corey Integrated Community Supports
03.2024 - Current
- Reviewed and updated time and attendance system records.
- Facilitated community integration for program participants through partnerships with local organizations, businesses, and volunteer opportunities.
- Enhanced program efficiency by developing and implementing new policies and procedures.
- Fostered a positive and inclusive environment for participants with various disabilities by promoting respect, empathy, and understanding among staff members.
- Championed person-centered planning principles throughout the organization to ensure that all decisions made were aligned with the needs of each participant fully considered at every stage of service provision.
- Developed a strong team culture among staff members by establishing clear expectations, offering ongoing support, training opportunities, and celebrating accomplishments together as a team.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for participants as needed in the day program.
Personal Support Provider
Strategies To Empower People
10.2020 - 02.2024
- Assisted clients in maintaining their independence by implementing customized care plans that accommodated specific requirements.
- Developed trust-based relationships with clients by demonstrating empathy, patience, and understanding throughout interactions.
- Facilitated communication between clients, family members, and healthcare providers to guarantee comprehensive care coordination.
- Maintained detailed records of client progress and observations, enabling continuous improvement in care provision.
- Conducted assessments of clients'' needs regularly to adjust care plans accordingly for optimal outcomes.
- Pursued ongoing training opportunities in order to stay informed about best practices within the field of personal support services.
- Offered transportation services for appointments, errands, or recreational activities to promote client engagement in the community.
Facility Administrator for Crisis Home
Summit Therapeutic Services
08.2018 - 11.2019
- Managed Level 3 adult crisis facility for individuals with IDD and co-occurring disorders.
- Directed staff, coordinated care plans (IPP/IBSP), and ensured compliance with licensing standards.
- Oversaw budgeting and operations for high-needs residential care.
- Streamlined facility operations by implementing efficient policies and procedures.
- Established a culture of teamwork among staff members, fostering collaboration towards common goals.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
Case Manager Specialist
New Hope for Youth
08.2016 - 08.2018
- Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
- Facilitated successful client transitions from institutional settings to community-based living environments.
- Maintained accurate and timely documentation for all client interactions, ensuring compliance with regulatory requirements and confidentiality standards.
- Managed high caseloads efficiently, prioritizing cases based on urgency and need.
- Utilized motivational interviewing techniques to build rapport with clients and foster a supportive, non-judgmental environment for open communication.
- Assisted clients in navigating complex healthcare systems by providing guidance on insurance coverage options, connecting them with appropriate medical providers, and helping them understand available treatment modalities.
- Developed strong relationships with community partners, leading to increased availability of resources for clients in need.
- Conducted detailed assessments of clients'' needs, strengths, and barriers, ensuring appropriate resource allocation.
- Advocated for clients during meetings with service providers or legal representatives, promoting informed decision-making processes that respected individual autonomy and dignity.
- Conducted regular follow-up meetings with clients to monitor progress towards goals outlined in case plans while making adjustments as necessary.
- Collaborated with interdisciplinary teams to provide comprehensive support for clients facing complex challenges.
- Implemented evidence-based interventions aimed at reducing recidivism rates among justice-involved clients.
- Provided crisis intervention and support during critical incidents involving clients or their families.
- Facilitated individual and group sessions to promote positive behavior change for clients.
Education
No Degree - Criminal Justice
Heald Business College
Milpitas, CASkills
- Program Supervision & Staff Leadership
- Case Management & Needs Assessments
- Crisis Intervention & Trauma-Informed Care
- Behavioral Support & Skill-Building
- Community Outreach & Employment Support
- Medi-Cal Billing & Record Management (ERSP, Case Magic)
- Cultural Competency & Advocacy
Certification
- Licensed Administrator, Adult Residential Facility (#6052196735 – Renewal in Progress)
- Registered Behavioral Technician (RBT #BCBA486105)
- Certified in CPR/First Aid, NCPI, and Trauma-Informed Care
Timeline
Day Program Supervisor
Corey Integrated Community Supports
03.2024 - Current
Personal Support Provider
Strategies To Empower People
10.2020 - 02.2024
Facility Administrator for Crisis Home
Summit Therapeutic Services
08.2018 - 11.2019
Case Manager Specialist
New Hope for Youth
08.2016 - 08.2018
No Degree - Criminal Justice
Heald Business College
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