Christina Coaker
Business Operations and Administrative Manager | Senior Coordinator | Analyst
NJ
Summary
Results-oriented business leader with more than 15 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Founder of Health and Wellness Online Store
Blissfully Organix, LLC
South Orange, NJ
07.2018 - Current
- Organized and led seminars and classes for interested clients, providing tips and advice for lifestyle changes and healthy living.
- Coordinated with other healthcare providers to incorporate multiple aspects of clients' health into wellness plan.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Established organizational mission statement through extensive collaboration and review.
- Identified business development challenges and customer concerns for proactive resolution.
- Directed market expansions to propel business forward, meet changing customer needs.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
Licensed Real Estate Agent
Douglas Elliman
New York, New York
10.2011 - Current
- Develop homeowner programs that generate a 7% increase in sales.
- Manage contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Create and implement marketing plans to drive sales.
- Research and retain exclusives on properties for upcoming sales.
- Advertise client properties through websites, social media, and real estate guides.
- Represent buyers and sellers of developed and undeveloped properties.
Chief of Staff to the Warden
New York City Department Of Corrections
Brooklyn, New York
12.2016 - 09.2019
- Executive administrative and operations support for Warden's assigned post.
- Preserved inmates' legal rights through training and interventions with correctional officers.
- Conducted internal investigations and filed reports while meeting all submission requirements on
time. - Inspected housing and common use facilities for safety, cleanliness, and security in order to generate daily summaries of my inspection.
- Reviewed all logbooks and discharges to ensure
paperwork and all discharges have accuracy. - Sanctioned regulatory compliance while managing visual inspections, work crew accountability,
illegal substance checks, and cell assessments. - Supervised inmate work crews completing maintenance, construction, and operations.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Executive administrative and operations support for Warden's assigned post.
Administrative Project Manager
MSL Group, A Publicis Company
New York, New York (Hybrid)
11.2015 - 09.2016
- Administrative support and project management between clients and team members.
- Managed appointment scheduling and itinerary coordination.
- Improved office operations by automating client correspondence, record tracking, and data communications.
- Collaborated with teams members on ad-hoc projects.
Administrative Supervisor
LinkedIn Corporation
New York, New York
07.2013 - 11.2015
- .Maintained CRM database with customer updates and report generation
- Analyzed and solved multi-faceted problems that affected executive leaders and business initiatives.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Senior Executive Assistant
Mindshare Worldwide, A Group M Company
New York, New York (Hybrid)
01.2011 - 07.2013
- Optimized profitability by developing a pipeline from research and sales strategies.
- Generated new accounts by implementing effective networking and content marketing strategies.
- Prepared meeting agendas and briefing papers for members board of directors and executive team.
- Collobarated with team members on ad-hoc projects.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2021
Associate of Arts - Liberal Arts And General Studies
City College of New York of The City University of New York, The
New York, NY05.2009
Skills
- Project Management
- Team Leader
- Ecommerce
- Brand Identity Management
- Developing brand messaging
- Brand ambassador
- Managerial Accounting
- Event Planning
- Employee Training and Development
- Facilities Management
- Virtual tour creation
- Rental management
- Advanced Microsoft Office and Google Suite
- CRM and Office Management Software
- Video / Conferencing; Zoom, Teams, Google Meet, Slack, Webex
- Salesforce
- Peoplesoft
- Concur
Certification
- Member, International Association of Administrative Professionals (IAAP)
- Member of The Real Estate Board of New York (REBNY)
- Electronic / Remote Certified Notary Public Signing Agent
Timeline
Founder of Health and Wellness Online Store
Blissfully Organix, LLC
07.2018 - Current
Chief of Staff to the Warden
New York City Department Of Corrections
12.2016 - 09.2019
Administrative Project Manager
MSL Group, A Publicis Company
11.2015 - 09.2016
Administrative Supervisor
LinkedIn Corporation
07.2013 - 11.2015
Licensed Real Estate Agent
Douglas Elliman
10.2011 - Current
Senior Executive Assistant
Mindshare Worldwide, A Group M Company
01.2011 - 07.2013
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
Associate of Arts - Liberal Arts And General Studies
City College of New York of The City University of New York, The
- Member, International Association of Administrative Professionals (IAAP)
- Member of The Real Estate Board of New York (REBNY)
- Electronic / Remote Certified Notary Public Signing Agent
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