Christina Coates
Athens,GA
Summary
Seasoned Business Consultant and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement, and implementing changes with a strategic approach.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Operations Manager
Economic Justice Coalition
06.2022 - Current
- Introduced 10 new methods, practices, and systems to reduce turnaround time.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding, and training of new hires to fulfill business requirements.
- Developed 3 systems and procedures to improve operational quality and team efficiency.
- Identified and resolved unauthorized, unsafe, or ineffective practices
Director of Operations
Northeast Georgia Black Chamber Of Commerce
07.2022 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed 5 systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Business Consultant
C.CoatesConsulting, LLC
09.2021 - Current
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Analyzed problematic areas to provide recommendations and solutions.
- Developed effective 15 improvement plans in alignment with goals and specifications.
- Gathered, organized, and input information into digital database.
Budget Assistant
Clarke County School District
10.2008 - 10.2021
- Performed month-end account analysis, headcount and salary reports and related journal entries.
- Prepared project budgets, forecasting and inventory and material pricing points.
- Trained [250] new staff members on systems, enhancements and financial processes.
- Prepared comparative analysis of operating programs by analyzing costs in relation to services performed.
Timeline
Director of Operations
Northeast Georgia Black Chamber Of Commerce
07.2022 - Current
Operations Manager
Economic Justice Coalition
06.2022 - Current
Business Consultant
C.CoatesConsulting, LLC
09.2021 - Current
Budget Assistant
Clarke County School District
10.2008 - 10.2021
Associate of Arts - Business Administration
Walden University
- [Notary Signing Agent], [National Notary Association] - 2018
Accomplishments
- Supervised a team of 50 staff members.
- Reduced operational expenses by 45% by streamlining branch operations.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Training Proficiency
- Customer Service
- Leadership
- Workflow Optimization
- Performance Reporting
- Project Management
- Operational Efficiency
- Information Updates
- Reading Comprehension
- Constructive Feedback
Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Education
Associate of Arts - Business Administration
Walden University
Minneapolis, MN08.2016
Certification
- [Notary Signing Agent], [National Notary Association] - 2018
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