Summary
Overview
Work History
Education
Skills
References
Timeline

Christina Collado

Elk Grove,CA

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented, able to manage multiple tasks and priorities. Broad experience includes office/store/warehouse
management, accounting, invoicing, dispatching, database management, vendor negotiation. Recognized for exemplary customer service and team collaboration.

Overview

23
23
years of professional experience

Work History

Data Center Technician

Backblaze
Stockton, CA
09.2020 - 02.2024
  • Performed troubleshooting and repair of server, network, storage, power, cooling and other data center related hardware components.
  • Implemented security measures to protect sensitive information stored within the data center environment.
  • Responded quickly to emergency situations involving critical systems located within the facility.
  • Tested connectivity between various devices located within the data center using network diagnostic tools.
  • Installed new servers, switches and other equipment in the data center following best practices.
  • Assisted with planning and implementation of projects related to data centers such as cabling upgrades or system migrations.

Customer Support Specialist/Project Manager

The Home Depot Inc
Elk Grove, CA
10.2000 - 02.2021
  • Collaborated with other departments to ensure timely delivery of customer orders.
  • Created detailed purchase orders according to customer requirements.
  • Followed-up with customers regarding order status updates.
  • Resolved customer inquiries promptly and professionally.
  • Collaborated with warehouse staff to ensure accurate order fulfillment.
  • Provided product information to customers as requested.
  • Ensured compliance with applicable laws and regulations.
  • Monitored inventory levels to ensure availability of items for ordering.
  • Utilized active listening and communication skills to engage customers and ascertain how to best provide assistance.
  • Developed positive relationships with various stakeholders, including company personnel, vendors, customers, and shipping organizations.
  • Supervised customer orders and delivered regular status updates.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.

Education

Some College (No Degree) - General Education

College of Alameda, Alameda, CA

Skills

  • Maintenance and repairs
  • Security Protocols
  • Cooling systems
  • Capacity Planning
  • Deadline Management
  • Scheduling Coordination
  • Customer Service
  • Vendor Relations
  • Installation planning
  • Complaint resolution
  • Account Management
  • Training and mentoring
  • Workflow Management
  • Project Management

References

References available upon request.

Timeline

Data Center Technician - Backblaze
09.2020 - 02.2024
Customer Support Specialist/Project Manager - The Home Depot Inc
10.2000 - 02.2021
College of Alameda - Some College (No Degree), General Education

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Christina Collado