Dedicated CNA with a strong focus on patient care, emotional support, and effective communication. Committed to enhancing patient well-being through collaborative teamwork and meticulous attention to detail.
Overview
8
8
years of professional experience
Work History
CNA
northern light mercy hospital
portland
11.2023 - Current
Monitored vital signs and reported changes to nursing staff.
Performed vital sign assessments, such as taking blood pressure and temperature.
Assisted patients with daily living activities and personal care tasks.
Collaborated with healthcare team to provide quality patient care.
Supported patients' emotional needs through active listening and empathy.
Documented patient information accurately in electronic health records.
Maintained cleanliness and organization of patient rooms and common areas.
PSS
The Grande
South Portland
07.2022 - 07.2023
Assisted clients with daily living activities and personal care needs.
Collaborated with healthcare professionals to create tailored support plans.
Monitored client health and reported changes to appropriate personnel.
Provided companionship and emotional support to enhance client well-being.
Worked effectively in team environments to make the workplace more productive.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
PSS
avita of stroudwater
Westbrook
07.2021 - 07.2023
Collaborated with healthcare professionals to create tailored support plans.
Provided companionship and emotional support to enhance client well-being.
Assisted clients with daily living activities and personal care needs.
Provided emotional support to clients during difficult times.
Documented client progress accurately in care management systems.
Trained new staff on best practices for personal support services.
PSS
Gorham House
Gorham
07.2020 - 07.2022
Assisted clients with daily living activities and personal care needs.
Developed and maintained positive relationships with clients and their families.
Collaborated with healthcare professionals to create tailored support plans.
Monitored client health and reported changes to appropriate personnel.
Documented client progress accurately in care management systems.
Provided emotional support to clients during difficult times.
Customer Service Representative
Shaws Market
Windham Center
07.2018 - 07.2019
Resolved customer complaints and provided effective solutions.
Assisted customers with product inquiries and recommendations.
Educated customers on promotions and loyalty programs.
Processed transactions accurately at the point of sale.
Handled returns and exchanges following company policies.
Collaborated with team members to enhance customer service delivery.
Trained new staff on customer service protocols and store procedures.
Maintained cleanliness and organization in the store environment.
Cashier/Grocery Bagger
Shaws Market
Windham Center
02.2018 - 07.2018
Executed customer transactions efficiently at Shaws Market checkout, ensuring a smooth purchasing experience.
Accurately processed cash, credit, and gift card transactions at checkout, contributing to a reliable payment process.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Processed cash payments accurately and credit card payments, issued receipts and provided change.
Guided customers with product inquiries and recommendations, enhancing their shopping satisfaction.
Collaborated with team members to provide excellent customer service.
Trained new cashiers on operational procedures and systems.
Managed inventory levels by restocking shelves regularly.