Summary
Overview
Work History
Education
Skills
Timeline
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Christina Cook

Sarasota,FL

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

36
36
years of professional experience

Work History

Bakery Manager and Service Manager

Sprouts Farmers Market
08.2017 - 04.2024
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Recruited hired, and retained top-quality staff through effective interviewing techniques and ongoing professional development opportunities.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
  • Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
  • Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Mentored new sales associates to contribute to store's positive culture.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Monitored inventory levels and identified opportunities for cost savings.

Fresh Manager, Grocery Manager and Operations

Sam's Club
06.2001 - 09.2011
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established team priorities, maintained schedules and monitored performance.
  • Streamlined ordering processes, reducing waste and improving overall freshness of products available to customers.
  • Provided exemplary customer service by addressing concerns promptly and maintaining open lines of communication between staff and patrons.
  • Established clear goals for each team member within the department, fostering a sense of accountability that led to improved productivity levels overall.
  • Determined and implemented appropriate productivity, quality and service goals.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Bakery Manager

Publix Supermarket
06.1988 - 08.2001
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
  • Maintained and controlled inventory of baked goods.

Education

Diploma -

Sarasota High School
Sarasota, FL
1988

Skills

  • Problem-solving abilities
  • Policy Enforcement
  • Food presentation
  • Merchandise Promotion and Display
  • Superior Work Ethic
  • Relationship Building
  • Organizational Skills
  • Problem-Solving
  • Reliability
  • Task Prioritization
  • Inventory Management
  • Team Collaboration

Timeline

Bakery Manager and Service Manager

Sprouts Farmers Market
08.2017 - 04.2024

Fresh Manager, Grocery Manager and Operations

Sam's Club
06.2001 - 09.2011

Bakery Manager

Publix Supermarket
06.1988 - 08.2001

Diploma -

Sarasota High School

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Christina Cook