Summary
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Christina Cook

Riverdale,GA

Summary

Dynamic sales professional with a proven track record at Dunkin' Donuts Franchising, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and mentoring teams to achieve high performance. Skilled in cash handling and maintaining a safe, organized environment, driving repeat business through exceptional service.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Desired Position role.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Sales Associate

Dunkin' Donuts Franchising
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Manager

Dunkin' Donuts Franchising
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Organized professional development programs for staff, leading to improved performance and skill sets.

Server Assistant

Dennys Restaurant
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Assisted customers with carry-out service.
  • Processed payments for orders and provided customers with change.
  • Greeted customers and provided menus upon arrival to dining room.

Education

Westwood High
1801 Panther Lane

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Relationship building
  • Cash handling
  • Money handling
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving
  • Store opening and closing
  • Cleaning techniques
  • Sales training
  • Dining area maintenance
  • Friendly and outgoing

Languages

English
Limited Working

Timeline

Sales Associate

Dunkin' Donuts Franchising

Manager

Dunkin' Donuts Franchising

Server Assistant

Dennys Restaurant

Westwood High

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Christina Cook