Resourceful Garden Center Assistant with a track record of high productivity and efficient task completion. Specialized in plant care, customer service, and inventory management. Proficient in communication, teamwork, and problem-solving to ensure customer satisfaction and operational success.
Hi, I’m
Christina Cook
Everett,WA
Summary
Overview
5
years of professional experience
Work History
Home DepotEverett, WA
Garden Center Assistant
01.2023 - Current
Job overview
- Greeted customers and provided excellent customer service.
- helped contractors complete all projects by giving a complete list of need to do for completing jobs shopping with home depot materials in Nursery
- Maintained a clean and organized garden center, including watering plants and cleaning up debris.
- Assisted customers with selecting plants, flowers, and other gardening supplies.
- Unloaded shipments of plants, flowers, tools and other merchandise from trucks or trailers.
- Inventoried stock levels in the garden center and placed orders as needed.
- Operated cash register, processed payments and returns, and balanced the till at end of shift.
- Answered questions about products, prices, availability, product uses, warranties.
- Organized weekly sales displays to attract more customers to the store.
- Adhered to all safety policies when handling heavy loads or hazardous materials.
- Placed new items in appropriate areas of the store according to planogram layouts.
- Helped customers load large purchases into their vehicles safely.
- Stocked shelves with merchandise throughout the day as needed.
- Performed light maintenance tasks such as sweeping floors or organizing shelves.
- Offered assistance in loading purchased items into customer's cars if necessary.
- Disposed of trash properly following health regulations guidelines.
- Cleaned and maintained outdoor gardens by weeding beds or pruning shrubs.
- Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
- Restocked merchandise, constructed promotional displays and updated signage.
- Watered and pruned plants according to specific needs for plant type.
- Answered telephone calls to provide information to customers about products in lawn and garden department.
- Assisted customers with transporting larger purchases to vehicles to promote helpful customer service.
- Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
- Suggested and upsold plantings according to lighting and watering needs.
- Recommended, selected and helped locate or obtain merchandise for customers.
- Stocked merchandise on shelves, tables and a-frame hanging plant displays with goods.
- Assisted with visual display maintenance, sign pricing and information changes and organization of garden center equipment.
home depot Bothell, WA
Tool Rental Technician
04.2022 - Current
Job overview
- Inspected, maintained and repaired rental tools to ensure quality and safety standards were met.
- Reviewed customer orders to ensure accuracy of requested tool selections.
- Provided technical advice and assistance to customers regarding the use of tools for specific tasks.
- Performed preventative maintenance on all rental tools, including checking fluids, lubricating parts, replacing worn components and cleaning and testing electrical systems.
- Maintained a safe work environment by adhering to safety procedures and regulations.
- Organized storage areas for efficient retrieval of rental tools when required.
- Ensured accurate inventory counts of all tools were performed daily.
- Followed up with customers after their rentals to ensure satisfaction and address any concerns they may have had.
- Logged information from customer transactions into computer system accurately and efficiently.
- Demonstrated knowledge of products being rented out by providing detailed descriptions along with operation instructions.
- Responded quickly and effectively to customer inquiries about product availability or pricing information.
- Conducted regular inspections of rented out equipment in order to identify any potential damage or malfunctions that could affect performance or safety.
- Collaborated closely with other members of the team in order to provide exceptional customer service at all times.
- Developed strong relationships with customers through excellent communication skills while promoting additional services provided by the company.
- Adhered strictly to established policies related to tool usage, safety protocols, loss prevention measures.
- Responded to technical issues by troubleshooting and resolving problems.
- Sold damage protection service at time of rental.
- Utilized problem-solving techniques when faced with challenging situations involving customers or malfunctioning equipment.
- Communicated with prospective customers to answer questions and sell rental services.
- Offered rental suggestions for businesses and individuals based on needs.
- Processed and recorded customer transactions.
amazonSeattle, WA
Wholefoods Shopper
05.2020 - 11.2020
Job overview
- food handling
- Assisted with customers orders for amazon APP picked, packaged, and placed for delivery on timely manner
- Organized, prepared, and cleaned work areas for efficient operation.
- shopped and communication with customer request and anything else to make the customers experience a great order for the amazon Prime
Education
Cca Everett, WA
GED
12-2008
University Overview
Skills
10 years in Sales home depot in
Everett, WA
enjoy helping people with sales
enjoy helping people use computer for shopping and in local stores
friendliness
happy to help with customers needs and with an active ear im all ears being attentive to customers concerns and values with a project
hearing a customers needs and finding a solution and give explanations clear and speak fluent English
enjoy being helpful to customers satisfaction to return to my store for future needs with new products
reminding customers to take surveys and reminding customers every purchase and has advanages to take with credit cards offered with benifits
(knowlegable about all credit products)**
- Floral Arrangements
- Seasonal Planting
- Fertilizer application
- Pesl
- Landscape planning
- Materials Handling
- Materials Transport
- Pallet stacking
- Loading and unloading
- Customer service
- Problem solving
- Safety compliance
- Sales assistance
- Communication skills
- Greenhouse maintenance
- Plant identification
- Garden tool operation
- Nursery management
Timeline
Garden Center Assistant
Home Depot
01.2023 - Current
Tool Rental Technician
home depot
04.2022 - Current
Wholefoods Shopper
amazon
05.2020 - 11.2020
Cca
GED
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