Christina Cooper
Edmond
Summary
Dynamic culinary professional with extensive experience as Lead Cook at Bowlero Lanes, excelling in meal preparation and kitchen management. Proven track record in enhancing kitchen efficiency and achieving high customer satisfaction. Skilled in food safety and employee supervision, consistently reducing waste while fostering a collaborative team environment.
Overview
24
24
years of professional experience
Work History
Lead Cook
Bowlero Lanes
02.2023 - Current
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Took over line positions in event of emergency.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Supervised line cooks to monitor food safety and order accuracy.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
- Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
- Taught kitchen staff safety protocols and restaurant standards.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Implemented effective cross-training initiatives, which allowed team members to seamlessly cover various roles during peak service times.
- Achieved high customer satisfaction ratings by promptly addressing concerns regarding menu items or food quality issues.
- Coordinated with the front-of-house staff to ensure timely dish preparation and delivery for optimal guest experience.
Manager of Operations
SUBWAY®Restaurants
08.2022 - 01.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Enhanced team productivity by providing effective training programs and performance management systems.
Business Owner
Simply the Best Embroidery
02.2001 - 02.2017
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
Head Custodian
Waurika Elementary School
08.2008 - 02.2015
- Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
- Contributed to a positive school culture through professional interactions with students, staff, and visitors.
- Checked in and stocked inventory throughout facility.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
Diploma - General Studies
Edmond North High School
Edmond, OK05.2004
Skills
- Meal preparation
- Kitchen management
- Food safety
- Kitchen organization
- Crew training
- Food inventory management
- Employee supervision
- Spoilage prevention
- Food presentation
Timeline
Lead Cook
Bowlero Lanes
02.2023 - Current
Manager of Operations
SUBWAY®Restaurants
08.2022 - 01.2023
Head Custodian
Waurika Elementary School
08.2008 - 02.2015
Business Owner
Simply the Best Embroidery
02.2001 - 02.2017
Diploma - General Studies
Edmond North High School
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