Demonstrate and promote exceptional customer service using advanced interpersonal skills and ability to interact effectively with the public
Overview
17
17
years of professional experience
Work History
Office Manager Confidential-Elementary & Middle
Broward County Public Schools
07.2021 - Current
Serve as the confidential administrative assistant to the School Principal and acts as the lead clerical support for assigned school
Coordinate with various district functions such as; Payroll, Human Resources, Finance, Maintenance, etc.
Provice back-up support for all administrative functions at the school such as front office reception and other support for school operations.
Demonstrate and promote exceptional customer service amongst clerical staff, students, parents.
Follow federal, state and school board policies
Promote and maintain positive communication and relations with parents and the general public concerning the school and school board policies
Office Manager Confidential- ESE PreK/Elementary
Broward County Public Schools
10.2021 - 07.2022
Served as the confidential assistant to the director and act as lead clerical support, receive, research and route all inquiries from parents, public, and staff regarding information on policies and procedures
Coordinate the administration of personnel transactions, including posting job vacancies, scheduling interviews, processing pay supplements, maintenance of employee records, and all other duties to ensure support for school staff
Compose and edit various correspondence including forms, memorandums, reports, and staff bulletins
Monitor and schedule director calendar
Follow federal, state and school board policies
Maintain and update information resources such as policies and programs
Registrar-Elementary
Miami Dade Public Schools
02.2020 - 10.2021
Customer ervice
Maintained and organized all FTE documentation
Registered all new and incoming students
Monitored health records, student records
Answered phones and performed different clerical duties
Maintained all data bases
Instructional Assistant-Special Education
Walnut Valley School District
03.2015 - 01.2020
1:1 aid for student in a general education environment
Assisted with curriculum and different student accommodations
Implemented behavior charts and strategies in order to maintain safety and appropriate behavior for student with special needs
Senior Recreation Leader
City Of Walnut
12.2014 - 02.2019
Customer Service
Clerical functions such as record keeping, data input
Planned all activities for specific programs
Supervised and assigned various assignments to staff members
Supervised children during after school program and summer program from ages 4-12
Planned and coordinated the tutoring program at the recreation center
Planned activities within budget for fiscal year
Contracted and set up different classes and field trips for specific programs
Maintained and logged all records of expenses for after school and summer program
Early Intervention Specialist
CAL-PEDS
01.2015 - 01.2018
In-home early intervention services, aiding children with routine tasks and behaviors in cognitive, gross, language, and fine motor skills
Instructional Aide III
Walnut Valley School District
08.2014 - 03.2015
Worked on a one to one basis with student's with multiple accomodations
Assisted students in utilizing school supplies and participating in activities, and hygiene necessities
Assisted teacher in planning and exercising daily activities with students
Legal Secretary
Law Offices Of Garcia & Marroquin, LLP
02.2012 - 08.2014
Customer Service
Clerical functions which included filing, record keeping, answering phones, preparation of legal documents for court filings
Payments and bookkeeping
Organization and maintenance of attorney calendar and schedule
Recreation Leader II
City Of Walnut
02.2007 - 03.2009
Customer Service
Clerical functions such as data input, filing, copies
Assisted in the planning of extracurricular activities and special events
Maintained a charismatic environment for the residents and staff in all facilities
Supervised children during the after school program
Provided accomodations for special education students and helped plan activities for students