CHRISTINA CRABTREE

Served as a cross-functional business partner supporting finance, operations, and sales leadership in a highly complex, data-driven environment. Played a key role in translating business needs into structured processes, reporting logic, and validated outputs during periods of change and increased scale.

• Led discovery discussions with business stakeholders to understand operational pain points, reporting gaps, and process inefficiencies
• Documented business requirements, workflows, and rules supporting financial reporting, incentive compensation, and operational controls
• Mapped current-state processes and designed future-state improvements to increase efficiency, clarity, and reliability
• Partnered with stakeholders to translate business needs into functional reporting requirements and validation criteria
• Validated system and report outputs against source data to ensure accuracy, completeness, and consistency
• Developed and documented step-by-step validation logic used for reconciliations, audits, and ongoing operational reviews
• Coordinated stakeholder review and sign-off on finalized outputs, incorporating feedback prior to deployment
• Identified automation opportunities across reporting and operational processes, delivering ~73% improvement in response time while strengthening controls
• Supported system-to-system data handoffs, including Salesforce-driven reporting and downstream financial analysis
• Communicated risks, dependencies, and timing considerations proactively to leadership during process changes

Assistant General Manager

Led operational and financial performance across a multi-department, transaction-heavy environment with significant data flow across systems and teams.

• Partnered with leadership to define reporting needs, performance metrics, and operational priorities
• Reviewed and validated departmental financial and operational data, investigating discrepancies and ensuring accuracy
• Led process improvement initiatives across operations, sales, and finance, improving efficiency and visibility into performance
• Developed structured reporting and review processes to support decision-making and accountability
• Served as a key liaison between operational teams and finance, translating business needs into actionable insights

Senior Staff Accountant

Played a hands-on role in data validation, reconciliation, and process documentation within a fast-paced, multi-system environment.

• Managed month-end close activities, including journal entries, reconciliations, and variance analysis
• Validated financial system outputs against source data to ensure reporting accuracy
• Documented accounting and operational processes to improve consistency, knowledge transfer, and audit readiness
• Built Excel-based models and validation tools to support forecasting and performance analysis
• Collaborated with internal stakeholders to clarify requirements, resolve discrepancies, and confirm results