Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Crane

Oak Ridge,TN

Summary

Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Dedicated to analyzing and resolving defects. Focused Quality Analyst experienced in developing and executing manual and automated test cases. Highly proficient in testing tools, systems and software.

Overview

7
7
years of professional experience

Work History

Bartender

Evape Tavern
11.2022 - 11.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Server

Applebee's
01.2020 - 11.2022
  • Take care of guests needs, run food, take and ring in orders, running and closing server side work

Server/Waiter

Waffle House
10.2017 - 09.2019
  • Call in orders, price tickets, ring up customers, deliver food, bus tables, wash dishes, general side work, help with training employees, count drawer

Quality Analyst

Elavon
02.2017 - 09.2018
  • Graded over 50 customer care employees calls per day, coached employees one on one on how to better their service skills, also took calls and called back customers to resolve issues.

Education

High School Diploma -

Bearden High School
Knoxville, TN
05.2004

Skills

  • Very adept in customer care, friendly, presentable, fast learner, hard worker
  • Correction Action Planning
  • Project Planning
  • Data Analysis

Timeline

Bartender

Evape Tavern
11.2022 - 11.2023

Server

Applebee's
01.2020 - 11.2022

Server/Waiter

Waffle House
10.2017 - 09.2019

Quality Analyst

Elavon
02.2017 - 09.2018

High School Diploma -

Bearden High School

Similar Profiles

CREATE PROFILE
Christina Crane