Results-driven production supervisor with over 10 years of experience in manufacturing facilities and 15 years in customer service. Proven track record of improving production efficiency, ensuring quality control, and leading teams. Proficient in lean manufacturing, quality assurance, and evaluating employee performance. Expertise includes robotic welding, stamping press operation, and inventory control. Committed to fostering a safety-conscious culture and promoting continuous learning and improvement. Versatile and knowledgeable about equipment operation, quality standards, safety hazards, documentation, compliance, customer service, and communication.
Overview
27
27
years of professional experience
8
8
Certification
Work History
Production Supervisor
Autokiniton
12.2021 - Current
Oversaw daily production operations, ensuring adherence to quality standards and meeting production targets
Closely monitored key performance indicators (KPIs) such as OEE (Overall Equipment Efficiency), scrap rates, and labor utilization rates
Fostered a culture of safety awareness by conducting regular safety meetings/training sessions and enforcing compliance with OSHA regulations
Mentored employees on best practices for efficient workflow execution while promoting teamwork and collaboration
Led cross-training initiatives among team members to enhance flexibility in job assignments
Managed production schedules to meet customer demands while minimizing overtime and expedited shipping costs
Managed a team of 10-30 production workers, providing guidance, training, and performance evaluations
Training Representative
Autokiniton
06.2021 - 12.2021
Utilized a variety of instructional methods such as presentations, demonstrations, and hands-on activities to enhance learning experience
Evaluated trainee performance through assessments and provided constructive feedback to facilitate skill development
Provided ongoing support to employees after initial training by answering questions or providing additional resources as needed
Developed and maintained training manuals, guides, and other reference materials for ongoing use
Robotic Welder Operator
Autokiniton
12.2020 - 06.2021
Team Leader-stamping
KIRCHHOFF Automotive
06.2019 - 12.2020
Monitored production output and quality control measures, making adjustments as needed to maintain efficiency and meet production targets
Collaborated with team members to set up stamping dies, ensuring proper alignment and functionality for each job
Inspected finished products for defects or imperfections, implementing corrective actions when necessary
Maintained accurate records of production data, including quantities produced, scrap rates, and machine downtime
Followed safety protocols and procedures at all times to ensure a safe working environment for oneself and colleagues
Trained new employees on the operation of stamping press machinery and safety guidelines
Utilized measuring instruments such as calipers or micrometers to verify dimensions of stamped parts against specifications
Ensured compliance with quality standards by conducting regular inspections throughout the production process
Resolved minor mechanical issues independently without disrupting workflow
Closely followed production schedules to meet customer demands and deadlines
Assisted in the setup and adjustment of stamping dies for different product specifications
Stamping Press Operator
Kirchoff Automotive
02.2019 - 06.2019
Operated stamping press machinery to produce high-quality stamped metal parts according to specifications
Collaborated with team members to set up stamping dies, ensuring proper alignment and functionality for each job
Inspected finished products for defects or imperfections, implementing corrective actions when necessary
Trained new employees on the operation of stamping press machinery and safety guidelines
Optimized machine settings such as speed, pressure, or temperature based on material characteristics or product requirements
Ensured compliance with quality standards by conducting regular inspections throughout the production process
Resolved minor mechanical issues independently without disrupting workflow
Maintained cleanliness of work area by organizing tools and disposing waste properly
Demonstrated strong attention to detail while inspecting finished products for accuracy
Assisted in the setup and adjustment of stamping dies for different product specifications
Quality Control Inspector
Kirchoff Automotive
12.2018 - 02.2019
Grower
Raker-Roberta's Young Plants
05.2016 - 12.2018
Maintained strict compliance with state regulations regarding pesticide use, testing protocols, and record-keeping
Monitored environmental conditions such as temperature, humidity, CO2 levels to create optimal growing conditions for different stages of plant growth
Performed regular inspections to identify signs of pests or diseases early on and implemented appropriate measures for prevention or treatment
Cashier/Customer Service
Moscow General Store
04.2016 - 11.2018
Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
Trained new employees on operating cash registers effectively
Performed opening/closing duties including counting money in the register before/after shifts
Maintained confidentiality of sensitive financial information during transactions
Achieved consistently high scores on mystery shopper evaluations through exceptional service delivery
Demonstrated strong attention to detail when processing complex transactions involving multiple payment methods
Developed rapport with regular customers by remembering their preferences and providing personalized service
Quality Lead
Raker-Roberta's Young Plants
01.2014 - 05.2016
Caregiver/House Manager
Hudson Place Adult Foster Care
09.2006 - 01.2011
Managed daily operations and activities of a residential care facility, ensuring the well-being and safety of residents
Supervised a team of 6 staff members, providing guidance, training, and support to maintain high-quality care standards
Maintained accurate records of residents' medical histories, medications, and treatments to ensure proper documentation and compliance with regulations
Collaborated with healthcare professionals to coordinate medical appointments, administer medications, and monitor residents' health conditions
Organized recreational activities and social events for residents to promote engagement and enhance their quality of life
Ensured a clean and safe environment by overseeing housekeeping duties such as cleaning common areas and maintaining hygiene standards
Addressed any concerns or complaints from residents or their families promptly and effectively to maintain positive relationships
Coordinated transportation services for medical appointments or outings as needed
Conducted regular inspections to ensure compliance with fire safety regulations
Managed relationships with external service providers such as healthcare professionals, therapists, and suppliers
Ensured compliance with state regulations regarding health, safety, and licensing requirements
Developed and maintained positive relationships with residents' families through regular communication and updates
Lead Waitress
Roadhouse Bar & Grill
05.2004 - 09.2006
Caregiver
Springbrook Adult Foster Care
08.2001 - 03.2004
Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well-being
Assisted with daily activities such as bathing, dressing, grooming, and medication management
Maintained a clean and organized living environment for clients by performing all housekeeping duties
Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
Managed medical appointments and transportation arrangements for clients as needed
Collaborated with healthcare professionals, family members, and other caregivers to ensure continuity of care
Administered medications accurately following prescribed dosages under the supervision of a nurse or doctor
Documented daily observations including changes in behavior or health conditions
Waitress/Cook/Ice cream
Morenci Dari-ette
03.1998 - 10.2003
Education
High school or equivalent - General
Morenci Area High School
Morenci, MI
05.2001
Skills
Quality control
Manufacturing
Quality Inspection
Microsoft Excel
Microsoft Outlook
Microsoft Office
Microsoft Word
Lean Manufacturing
Lean
Team Management
Quality Assurance
5S
Employee Evaluation
Assembly
Presentation Skills
Robotic welding
EHS
MIG welding inspection
Spot welding inspection
Stamping press
Calipers
Production Management
Waitressing
Convenience Store
IATF 16949:2016
Inventory control
Customer service
Caregiving
Assembly and production
Activity reporting
Manufacturing and distribution
Schedule oversight
Quality control
Production planning
Scheduling coordination
Training and mentoring
Staff development
Equipment monitoring
Standard operating procedures
Certification
Train the trainer
Supervisor University
Microsoft Excel basics
Microsoft Excel 2
First Aid Certification
Driver's License
5S training and application
Principles and Practices of Supervision 1
Timeline
Production Supervisor
Autokiniton
12.2021 - Current
Training Representative
Autokiniton
06.2021 - 12.2021
Robotic Welder Operator
Autokiniton
12.2020 - 06.2021
Team Leader-stamping
KIRCHHOFF Automotive
06.2019 - 12.2020
Stamping Press Operator
Kirchoff Automotive
02.2019 - 06.2019
Quality Control Inspector
Kirchoff Automotive
12.2018 - 02.2019
Grower
Raker-Roberta's Young Plants
05.2016 - 12.2018
Cashier/Customer Service
Moscow General Store
04.2016 - 11.2018
Quality Lead
Raker-Roberta's Young Plants
01.2014 - 05.2016
Caregiver/House Manager
Hudson Place Adult Foster Care
09.2006 - 01.2011
Lead Waitress
Roadhouse Bar & Grill
05.2004 - 09.2006
Caregiver
Springbrook Adult Foster Care
08.2001 - 03.2004
Waitress/Cook/Ice cream
Morenci Dari-ette
03.1998 - 10.2003
High school or equivalent - General
Morenci Area High School
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