Christina Cuddy
Anaheim,CA
Summary
Highly determined, self-disciplined, tenacious, agile, proven, consistent top performing Business/Account Development Manager with a growth/challenger mindset skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business, expanding existing business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager of Business Development
American Express, Global Commercial Services
01.2006 - Current
- Responsible for acquiring and cross-selling Commercial Card solutions to both small and middle market business segment (companies with revenues between $10M and $300M)
- Achieve minimum target of $86M in annual Booked Charge Volume
- Effectively identify, filter and qualify prospects/opportunities and build pipeline to ensure targets are met
- Employ consultative selling skills to gain in-depth understanding of industry/verticals; to provide solutions; and to build relationships with C-Level executives
Manager of Account Development
American Express, Global Commercial Services
04.2004 - 12.2005
- Responsible for maintaining, managing and expanding $800M portfolio of Global Client Group accounts (companies with $2B+ in revenues)
- Duties included direct customer contact at multiple levels in each client organization to retain and grow existing business (25% growth target)
- Utilized strategic selling skills to sell new solutions to existing customers; implement new programs and procedures; and achieve profitability objectives
- Negotiated financial incentive agreements/contracts with C-Level executives and oversaw every aspect of RFP process
Manager of Business Development
American Express, Global Merchant Network Services
04.2002 - 03.2004
- Responsible for raising $12M+ in market-specific charge volume and signing 360+ new merchants per year
- Generate net new revenue stream for American Express totaling more than $1M annually
- Identify district prospects; build pipeline; update target lists; close acceptance coverage gap within territory
- Interface and negotiate with key decision makers; collaborate with colleagues in cross-functional units to achieve and exceed goals
Education
Bachelor of Arts - French Language And Literature
University of California - Los Angeles
Los Angeles, CA1991
MBA - International Business
Pepperdine University
Malibu, CA1994
Seminar Series - Global Enterprise Management
University of Oxford
Oxford, England2003
Skills
- Lead Generation
- Pipeline Development
- Strategic Partnership
- Salesforce Software
- Business Development
- Consultative Selling Techniques
- Coaching and Mentoring
- Team Collaboration
- Team Leadership
- Partnering and Relationships
- New Business Opportunities
- Revenue Target Achievement
Accomplishments
- Four-time consecutive Centurion Award winner delivering $100M+ in charge volume (2021: $140M/162%; 2020: $148M/215%; 2019: $108M/203%; 2018: $118M/213%)
- Three-time Circle of Excellence winner (top 10%)
- Three-time Ambassador Club winner (top 15%)
- Two-time Leadership Award (top 5%)
- Two-Time Mid-Year Top Performer Award + Trip
- First recipient of the "Peer Leadership" Award
- Ranked #1 nationally out of 300+ employees
- Mentored numerous rookies both formally and informally
- Acted as de facto Director and Team Leader "go to" problem solver
Certification
Harvard Certificate in Leadership Excellence - 2019
Banking Governance & Compliance - Annual Certification
Proficiencies
CRM: Salesforce
Lead Generation: RelPro; ZoomInfo; Data.com; Salesforce Navigator (expert status)
AP Automation: Tradeshift, Concur, Extend, Synaptic, Mineral Tree, RewardWorks
Personal
European Community Citizenship (Ireland) - Valid EU/Irish Passport
Read, write and speak French
Active member of both the U.C.L.A. and Pepperdine Alumni Associations
Volunteer at Union Rescue Mission, Feed America; OC Food Bank and Operation Christmas Child
References
Reference available upon request
Timeline
Manager of Business Development
American Express, Global Commercial Services
01.2006 - Current
Manager of Account Development
American Express, Global Commercial Services
04.2004 - 12.2005
Manager of Business Development
American Express, Global Merchant Network Services
04.2002 - 03.2004
Bachelor of Arts - French Language And Literature
University of California - Los Angeles
MBA - International Business
Pepperdine University
Seminar Series - Global Enterprise Management
University of Oxford
Harvard Certificate in Leadership Excellence - 2019
Banking Governance & Compliance - Annual Certification
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